Patient Service Representative

3 days ago


Payson, Arizona, United States Banner Physical Therapy Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Service Specialist to join our team at Banner Physical Therapy. As a Patient Service Specialist, you will play a critical role in ensuring that our patients receive exceptional care and service from the moment they arrive at our center.

Key Responsibilities
  • Patient Registration and Scheduling: Register new patients, schedule appointments, and manage patient information in a timely and accurate manner.
  • Communication and Customer Service: Provide exceptional customer service to patients, providers, and coworkers, responding to requests for information and resolving issues in a professional and courteous manner.
  • Insurance and Billing: Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications to ensure accurate billing and reimbursement.
  • Front Desk Operations: Manage the front desk area, including greeting patients, answering phones, and maintaining a clean and organized workspace.
Requirements
  • Education: High School Diploma or equivalent required.
  • Experience: 1 year of front desk experience in a healthcare setting preferred.
  • Skills: Excellent communication and customer service skills, ability to work in a fast-paced environment, and proficiency in computer software and systems.
What We Offer

Banner Physical Therapy offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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