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Donation Attendant
2 months ago
We are seeking a highly motivated and customer-focused Donation Attendant to join our team at Goodwill Industries International Inc. As a key member of our donation center team, you will play a vital role in ensuring a positive and efficient experience for our donors and customers.
Key Responsibilities- Donation Processing: Receive and process donations in a timely and courteous manner, ensuring that all items are properly labeled and stored.
- Customer Service: Provide exceptional customer service to donors and customers, responding to their inquiries and resolving any issues in a professional and courteous manner.
- Inventory Management: Maintain accurate and up-to-date inventory records, ensuring that all donated items are properly stored and accessible to customers.
- Team Collaboration: Work collaboratively with other team members to achieve sales and donation goals, sharing knowledge and expertise to drive business results.
- Adaptability: Demonstrate flexibility and adaptability in a fast-paced environment, responding to changing priorities and deadlines as needed.
- Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to effectively interact with donors, customers, and team members.
- Customer Service Experience: Have prior experience in customer-facing roles, with a proven track record of providing exceptional service and resolving customer complaints.
- Organizational Skills: Demonstrate strong organizational skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines.
- Teamwork: Possess a strong team-oriented mindset, with the ability to work collaboratively with others to achieve shared goals.
- Total Rewards Package: Enjoy a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan and paid time off.
- Professional Development: Participate in ongoing training and development opportunities, designed to enhance your skills and advance your career.
- Work-Life Balance: Enjoy a healthy work-life balance, with flexible scheduling and opportunities for remote work.
