Customer Service Ambassador

6 days ago

Madison, Wisconsin, United States HYATT Hotels Full time

About the Role:

At Hyatt Hotels, we're committed to delivering exceptional guest experiences that exceed expectations. As a Front Office Agent, you'll play a vital role in creating a warm and welcoming atmosphere for our guests. Your primary responsibility will be to provide top-notch customer service, ensuring that every guest feels valued and cared for throughout their stay.

Key Responsibilities:

  • Deliver exceptional guest service, responding to guest inquiries and resolving issues in a timely and professional manner.
  • Manage the front desk, handling check-ins, check-outs, and room assignments with accuracy and efficiency.
  • Process payments, handle guest complaints, and maintain a high level of customer satisfaction.
  • Collaborate with the hotel team to ensure seamless operations and maintain a clean and comfortable environment for guests.
  • Stay up-to-date on hotel policies, procedures, and services to provide informed and personalized recommendations to guests.

Requirements:

  • Previous customer service experience, preferably in a hotel or related field.
  • Strong communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Flexibility to work a variety of shifts, including mornings, evenings, weekends, and holidays.
  • Ability to multitask, prioritize tasks, and maintain a high level of productivity in a fast-paced environment.
  • Basic computer skills, including proficiency in Microsoft Office applications.

Why Work for Hyatt Hotels?

  • Competitive hourly rate and opportunities for career growth and advancement.
  • Comprehensive benefits package, including health insurance, paid time off, and retirement savings plan.
  • Free employee parking and access to on-site fitness center.
  • Discounts on hotel stays, food, and merchandise, as well as opportunities for employee recognition and rewards.

Our Values:

  • Empathy: We care about our guests and colleagues, and strive to create a sense of belonging and connection.
  • Integrity: We operate with honesty, transparency, and accountability, upholding the highest standards of ethics and integrity.
  • Respect: We value diversity, equity, and inclusion, and strive to create a workplace culture that is welcoming and inclusive for all.
  • Inclusion: We celebrate individuality and promote a culture of belonging, where everyone feels valued and respected.
  • Experimentation: We encourage innovation, creativity, and calculated risk-taking, always seeking new and better ways to deliver exceptional guest experiences.
  • Wellbeing: We prioritize the physical, emotional, and mental wellbeing of our guests and colleagues, and strive to create a healthy and sustainable work environment.

  • Customer Service Ambassador

    4 days ago

    Madison, Wisconsin, United States Subzero Wolfsc Full time

    **Job Summary**Sub-Zero Wolfsc is seeking a highly skilled Customer Service Representative to join our team. As the voice of our company, you will provide exceptional customer service skills while providing professional, personable, timely, and accurate responses to customers and field partners.**Key Responsibilities**• Exhibit excellent customer service...

  • Customer Service Ambassador

    4 days ago

    Madison, Wisconsin, United States Sub-Zero & Wolf Appliance Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As the voice of Sub-Zero Group, Inc., you will be responsible for providing exceptional customer service and support to our luxury appliance customers.Key ResponsibilitiesCustomer Service: Provide professional, personable,...

  • Customer Service Ambassador

    4 days ago

    Madison, Wisconsin, United States Schulte Companies Full time

    Job Summary:Schulte Companies is seeking a highly skilled and customer-focused Guest Service Representative to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Greet and Assist Guests: Welcome guests and provide personalized...

  • Customer Service Ambassador

    4 days ago

    Madison, Wisconsin, United States Raymond Management Full time

    **Job Summary****About Us**We are a leading hospitality company, Raymond Management, dedicated to delivering exceptional guest experiences. Our team-based culture and commitment to quality make us an outstanding place to work.**Job Responsibilities**As a Guest Service Representative, you will be responsible for:Providing accurate and efficient guest check-in...

  • Customer Service Representative

    4 days ago

    Madison, Wisconsin, United States Edgewater Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at the Edgewater. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring their stay with us is memorable.Key ResponsibilitiesAct as an ambassador for the...

  • Customer Service Representative

    2 days ago

    Madison, Wisconsin, United States Edgewater Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at the Edgewater. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring their stay with us is memorable.Key ResponsibilitiesAct as an ambassador for the...

  • 3rd Shift Hospitality Ambassador

    4 days ago

    Madison, Wisconsin, United States Resort Lifestyle Communities Full time

    Job SummaryWe are seeking a highly skilled and dedicated individual to join our team as a 3rd Shift Concierge at Resort Lifestyle Communities. As a key member of our community team, you will be responsible for providing exceptional customer service and hospitality to our residents and guests.Key ResponsibilitiesCommunity Preparation: Perform housekeeping and...

  • Team Member: Food Service Ambassador

    5 days ago

    Madison, Wisconsin, United States Tacala Companies Full time

    Job Summary:We are seeking a talented Food Champion to join our team at Tacala Companies. As a Food Champion, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key Responsibilities:Work in a fast-paced restaurant environment, taking and ringing up customer orders, and handling multiple...

  • Customer Service Representative

    9 hours ago

    Madison, Wisconsin, United States CoolSys Full time

    Job SummaryCoolSys is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProcess and complete open service calls for assigned customers/accounts using third-party online systems in a...

  • Customer Service Representative

    4 days ago

    Madison, Wisconsin, United States Pellitteri Waste Systems Inc Full time

    Job DescriptionJob Title: Customer Care SpecialistCompany: Pellitteri Waste Systems Inc.Location: Madison, WI, USAJob Type: Full-TimeSalary: $23.00/hrAbout the Job:We are seeking an experienced and enthusiastic Customer Care Specialist to join our team. As a Customer Care Specialist, you will be responsible for providing exceptional customer service and...

  • Customer Service Representative

    4 days ago

    Madison, Wisconsin, United States Fowler Placement Services Full time

    Job SummaryFowler Placement Services is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and promoting our products to drive sales growth.Key ResponsibilitiesRespond to...

  • Customer Service Manager

    2 days ago

    Madison, Wisconsin, United States Metcalfe's Market Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Lead to join our team at Metcalfe's Market. As a key member of our front-end operations team, you will be responsible for providing exceptional customer service, supervising and directing front-end activities, and ensuring that our store's front-end operations contribute to the...

  • Customer Service Representative

    2 days ago

    Madison, Wisconsin, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key ResponsibilitiesProvide...

  • Customer Service Supervisor

    1 week ago

    Madison, Wisconsin, United States Burlington Stores Full time

    Customer Service Supervisor Overview Join our dynamic team at Burlington Stores as a Customer Service Supervisor. We are looking for individuals with exceptional leadership abilities, a welcoming personality, and a passion for retail in a bustling environment. Role Summary: As a part-time Customer Service Supervisor, you will work closely with the Assistant...

  • Customer Service Manager

    4 days ago

    Madison, Wisconsin, United States Metcalfe's Market Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Lead to join our team at Metcalfe's Market. As a key member of our front-end operations team, you will be responsible for providing exceptional customer service, supervising and directing front-end activities, and ensuring that our store's front-end operations contribute to the...

  • Customer Service Representative

    1 week ago

    Madison, Wisconsin, United States Rosen Nissan Madison Full time

    Full-time Customer Service RepresentativeThe Rosen Automotive Group is a leading provider of automotive services in Wisconsin, dedicated to delivering exceptional customer experiences. We are seeking a highly skilled and customer-focused Front Desk Coordinator to join our team at our Nissan Madison location.Job SummaryProvide exceptional customer service and...

  • Customer Service Representative

    6 days ago

    Madison, Wisconsin, United States Enterprise Mobility Inc Full time

    Job SummaryEnterprise Mobility Inc is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our operations team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring seamless rental experiences.Key ResponsibilitiesCustomer...

  • Customer Service Specialist

    2 weeks ago

    Madison, Wisconsin, United States Osseoauto Full time

    Position OverviewAs a Customer Service Specialist at Osseoauto, you will be the primary contact for our clients in the service area. Your role is crucial in ensuring a seamless experience for vehicle owners, from the moment they arrive to the completion of their service.Key ResponsibilitiesManage the flow of the service lane, ensuring that all customers...

  • Customer Service Representative

    3 days ago

    Madison, Wisconsin, United States CarMax Full time

    About This RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing an exceptional customer experience by guiding customers through every step of their car-buying journey.Key ResponsibilitiesProvide exceptional customer service by...

  • Customer Service Representative

    4 days ago

    Madison, Wisconsin, United States Brett Gerharz - State Farm Agent Full time

    Job Description**About the Role**We are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will play a vital role in providing exceptional customer service and promoting State Farm insurance and financial services products.Key Responsibilities:Establish and maintain...