Customer Service Ambassador
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As the voice of Sub-Zero Group, Inc., you will be responsible for providing exceptional customer service and support to our luxury appliance customers.
Key Responsibilities- Customer Service: Provide professional, personable, timely, and accurate responses to customers and field partners, ensuring a high level of customer satisfaction.
- Product Support: Efficiently and simultaneously access and enter data in multiple software programs while conversing with callers, providing product troubleshooting and recommending a course of action to resolve customer concerns.
- Education and Training: Answer use and care questions, educating customers to maximize their enjoyment and use of our innovative line of products.
- Problem Resolution: Ensure customer satisfaction by providing a high level of customer service, negotiating to a solution that is mutually beneficial to the customer and company.
- Education: Bachelor's degree or other advanced education a plus, but not required. High school diploma or GED a must.
- Experience: Minimum of one (1) year of customer service experience required, product support experience preferred.
- Skills: Intermediate problem-solving and negotiation skills, exceptional customer service skills with a polished and professional style and delivery.
- Location: Must be located within 100 miles of Madison, WI and able to attend on-site trainings during the first 3 months.
- Internet Speed: Minimum 100 MB download speed required; over 100 MB preferred.
- Connectivity: Wired connectivity to the dedicated modem/router. Wireless connectivity within the home office is not acceptable.
- Computer Equipment: Computer, including monitors, desktop terminal, cables, and phone equipment will be supplied by Sub-Zero.
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Customer Service Ambassador
2 weeks ago
Madison, Wisconsin, United States Zimbrick Automotive Full timeCustomer Service AmbassadorAt Zimbrick Automotive, we're seeking a Customer Service Ambassador to join our team. As a key member of our customer-facing staff, you'll play a vital role in ensuring our customers have an exceptional experience. Your primary responsibility will be to provide top-notch customer service, addressing their needs and concerns in a...
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Customer Service Ambassador
2 weeks ago
Madison, Wisconsin, United States Zimbrick Automotive Full timeCustomer Service AmbassadorAt Zimbrick Automotive, we're committed to delivering exceptional customer experiences. As a Customer Service Ambassador, you'll play a vital role in ensuring our customers feel valued and supported throughout their journey with us.Key Responsibilities: Greet and assist customers with a smile Build strong relationships with...
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Customer Service Ambassador
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Customer Service Ambassador
7 days ago
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Customer Experience Ambassador
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Customer Service Ambassador
4 weeks ago
Madison, Wisconsin, United States Sub-Zero & Wolf Appliance Full time{"title": "Customer Service Representative", "description": "Join Our Team of Customer Service ProfessionalsAt Sub-Zero & Wolf Appliance, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our customers, resolving issues, and...
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Customer Service Ambassador
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Customer Service Ambassador
1 week ago
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Customer Service Ambassador
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Customer Service Ambassador
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Customer Service Ambassador
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Customer Service Ambassador
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Fitness Ambassador
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Customer Ambassador
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Winner's Circle Ambassador
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Meta Brand Ambassador
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MKTG Special Events Ambassador
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