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Customer Service Representative

2 months ago

Madison, Wisconsin, United States Brett Gerharz - State Farm Agent Full time
Job Description

**About the Role**

We are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will play a vital role in providing exceptional customer service and promoting State Farm insurance and financial services products.

Key Responsibilities:

  • Establish and maintain strong relationships with customers, providing personalized service and support as needed.
  • Utilize a customer-centric approach to educate customers about insurance options and develop leads, schedule appointments, and identify customer needs.
  • Market and promote State Farm products and services to customers, leveraging your excellent communication and interpersonal skills.

What We Offer:

  • A competitive hourly pay rate, plus commission and bonus opportunities.
  • A comprehensive benefits package, including health insurance and a Simple IRA.
  • The opportunity to work in a dynamic and fast-paced environment, with flexible hours and a focus on growth and development.
  • A hiring bonus of up to $[insert amount].

Requirements:

  • A strong interest in marketing and promoting products and services based on customer needs.
  • Excellent written, verbal, and listening communication skills.
  • A people-oriented and detail-oriented approach to work.
  • The ability to learn and adapt to new computer functions and systems.
  • A team-oriented mindset and the ability to work collaboratively with others.

About Our Agency:

Brett Gerharz - State Farm Agent is an independent contractor agency, not affiliated with State Farm Insurance Companies. As an employee of our agency, you will have the opportunity to work with a dynamic and experienced team, and to develop your skills and knowledge in a supportive and collaborative environment.