Program Support Coordinator

2 weeks ago


Cape Canaveral, Florida, United States Acuity-CHS, LLC Full time

Position Overview:
The Program Support Coordinator plays a vital role in assisting the Program Manager (PM) by overseeing and ensuring the successful delivery of services under specific contracts within the Exam Management Department.

Key Responsibilities:
1. Act as a supportive liaison between the PM and clients throughout the program lifecycle.
2. Maintain close communication with client representatives to ensure satisfaction through high-quality service delivery.
3. Implement and fulfill all contractual obligations related to service delivery.
4. Collaborate with the PM to direct program activities in alignment with company policies and procedures.
5. Assist in the identification and allocation of resources for each task or deliverable.
6. Mentor and guide program staff under the supervision of the Program Manager.
7. Provide metrics and reports to Senior Management and clients to evaluate program performance.
8. Offer backup support for all responsibilities in the absence of the Program Manager.
9. Undertake additional duties as assigned.

Safety and Compliance:
1. Perform all duties in a safe manner, adhering to corporate safety policies.
2. Participate in safety meetings and training sessions, promoting a culture of safety among colleagues.
3. Maintain a clean and organized work environment, reporting any safety concerns to supervisory personnel.

Qualifications:
A minimum of an Associate's degree or equivalent experience is required. Candidates should possess 1-3 years of management or supervisory experience, along with proficiency in MS Office and other common office software. Strong communication skills, both oral and written, are essential, along with analytical and problem-solving abilities.

Preferred Qualifications:
A Bachelor's degree in a health-related field is preferred.

Physical Requirements:
This role typically involves working in an office environment, requiring prolonged periods of sitting and standing, as well as occasional bending and lifting of up to 15 lbs.

Acuity International is an equal opportunity employer, committed to diversity and inclusion in the workplace.



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