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Senior Technical Support Specialist

2 months ago

Cape Canaveral, Florida, United States General Dynamics Mission Systems Full time
Job Summary

We are seeking a highly skilled Senior Technical Support Specialist to join our team at General Dynamics Mission Systems. As a key member of our engineering team, you will provide technical expertise and support to our customers and internal stakeholders.

Key Responsibilities
  • Technical Support: Provide technical assistance and guidance to customers and internal stakeholders on a wide range of engineering-related issues.
  • Equipment Maintenance: Perform routine and preventative maintenance on complex equipment and systems, including calibration and alignment checks.
  • Problem-Solving: Diagnose and resolve technical issues, including equipment malfunctions and system failures.
  • Collaboration: Work closely with cross-functional teams to develop and implement technical solutions and projects.
  • Communication: Effectively communicate technical information to both technical and non-technical stakeholders.
Requirements
  • Education: Bachelor's degree in Engineering or a related field, or equivalent experience.
  • Experience: 4+ years of experience in a technical support or engineering role, with a strong background in equipment maintenance and repair.
  • Skills: Strong technical knowledge and problem-solving skills, with the ability to work independently and as part of a team.
  • Certifications: Possession of a Department of Defense Secret security clearance, with the ability to obtain a higher clearance level as required.
What We Offer
  • Competitive Salary: A highly competitive salary range of $78,032.60 - $84,433.70 per year.
  • Benefits: A comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.
  • Professional Development: Opportunities for professional growth and development, including training and education programs.