Sales Account Specialist

2 weeks ago


Anoka, Minnesota, United States U.S. Tsubaki Power Transmission, LLC Full time

About U.S. Tsubaki Power Transmission, LLC: U.S. Tsubaki is recognized for its commitment to quality, reliability, and exceptional customer service. As part of a comprehensive global network, we provide our clients with top-tier products and aim to be the leading value supplier in our sector. Ballantine, Inc., a division of U.S. Tsubaki, specializes in the distribution and manufacturing of ground-engaging products tailored for the construction industry.

Key Responsibilities: The primary responsibilities of this role encompass, but are not limited to, the following:

  • Respond to customer inquiries via phone and email regarding quotes, pricing, product availability, order updates, shipment tracking, returns, and product information.
  • Process customer orders promptly and accurately.
  • Provide education to dealers about our product range, including features and advantages.
  • Acquire technical and application knowledge of Ballantine products.
  • Conduct outbound calls daily to both prospective and existing clients to drive business growth.
  • Assess customer needs and recommend suitable products to clients and dealers.
  • Track backorders and communicate updates proactively to customers.

Qualifications:

  • Proficient in PC and internet usage, with experience in Microsoft Office.
  • Strong written and verbal communication skills.
  • Experience in aftermarket parts is preferred but not mandatory.
  • A minimum of 3 years in customer service roles.
  • Demonstrated mechanical aptitude.

Compensation and Benefits: U.S. Tsubaki offers a competitive salary package, including health benefits from the start of employment, a generous 401(k) matching program, profit sharing, educational reimbursement, and potential for annual bonuses.

U.S. Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability.



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