Equipment Center Supervisor

7 days ago


Los Angeles, California, United States Art Center College Full time
Job Summary

The Art Center College of Design is seeking an experienced Equipment Center Supervisor to join our team. This is a full-time position responsible for managing staff and student workers, overseeing the daily operations of the Equipment Center, and providing excellent customer service to students, faculty, and staff.

Key Responsibilities
  • Operational Functions (55%):
    • Manage staff and student workers, including recruitment, hiring, orientation, training, scheduling, and supervision.
    • Monitor and maintain the shop in accordance with safety and maintenance standards.
    • Ensure the daily checklist is completed, including reviewing scheduled classroom equipment deliveries/pickup and reviewing equipment late lists.
    • Develop, document, and enforce policies for the fair and efficient operation of the Equipment Center.
    • Maintain stock, order supplies, and obtain quotes from vendors.
    • Provide excellent customer service to students, faculty, and staff.
    • Create, maintain, and enhance strong customer relationships with students, faculty, staff, and alumni.
    • Understand all departmental equipment circulation policies, authorizations, and restrictions.
    • Assure strict compliance with safety practices and procedures and with applicable federal, state, and local codes, regulations, and requirements.
  • Equipment (40%):
    • Ensure all equipment leaving and incoming to the Equipment Center is accounted for within WebCheckout and issued only to those properly authorized.
    • Inspect, test, identify, and document issues from all returned equipment, including loss or damage.
    • Ensure that the induction of new equipment into the database is processed correctly.
    • Minor troubleshooting and repairs.
    • Assist patrons on proper use of equipment.
    • Maintain a clean and orderly workspace.
  • Non-Essential Functions (5%):
    • May provide classroom equipment delivery and pickup with occasional driving, deliveries, and pick-up using Art Center vehicles.
    • Delegate student worker duties.
    • Provide support to Audio Visual and classrooms as needed.
    • Perform other duties as needed.
Requirements
  • 3 years' experience in art and film/photo production equipment rental environment.
  • Knowledge of inventory control and familiarity with film, video, photography, lighting, and AV equipment.
  • Familiarity with computer-based circulation systems utilizing barcodes and scanners and a variety of media equipment.
  • Customer service-focused individual with excellent written and oral communication skills, detail-oriented, highly organized, able to balance priorities, takes initiative, reliable, and resourceful.
  • Ability to apply appropriate judgment when reviewing fines and holds.
  • Ability to problem-solve complex problems, multitask, prioritize, and complete assigned tasks on time.
  • Strong computer skills (Microsoft Word, Excel, Teams, Zoom, Mac OS X).
  • Working knowledge of, but not limited to, the following professional production equipment:
    • Camera Systems: Arri, Sony, Panasonic, Black Magic, Canon EOS DSLR, Nikon, 35mm still cameras, medium format film and digital, large format film cameras.
    • Audio Equipment: Recorders, Microphones, Cables, Adaptors, and Accessories.
    • Grip equipment: camera dollies, lighting control, power distribution.
    • Lighting equipment: Incandescent, fluorescent, Photo Strobe lights, and LED lights in various sizes and power levels.
    • Audio Visual: Microphones, Loudspeakers, Data/Video Projectors, Computer/Video Monitors, various cables & adaptors.
  • Valid California driver's license, and proof of insurance required as supervisors may be scheduled to deliver/pick-up equipment to/from repair vendors.
  • Ability to work on occasional weekends.
  • Demonstrated experience in and a commitment to diversity, and the ability to establish and maintain effective working relationships within Art Center's diverse communities.
Preferred Qualifications
  • Bachelor's degree in film or photography or other related field from an accredited college or university.
  • 2 years supervisory experience.
  • Prior experience in higher education.
  • Experience with WebCheckout.
  • Knowledge of inventory control, business applications, and familiarity with film, video, photography, lighting, and AV equipment.


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