District Front Office Supervisor

7 days ago


Palm Coast, Florida, United States PT Solutions Physical Therapy Full time
Job Overview

The Front Office Manager will oversee the daily operations of the front office for multiple clinics, ensuring seamless execution of administrative tasks and exceptional customer service. This role requires strong leadership and communication skills to motivate and guide a team of front office staff.

Key Responsibilities
  • Front Office Supervision: Supervise and manage front office staff, providing guidance and support to ensure efficient and effective operations.
  • Administrative Tasks: Oversee the completion of administrative tasks, including scheduling, referrals, and customer service.
  • Performance Management: Monitor and analyze front office performance metrics, identifying areas for improvement and implementing strategies to enhance productivity and efficiency.
  • Training and Development: Provide training and development opportunities to front office staff, ensuring they have the necessary skills and knowledge to excel in their roles.
  • Customer Service: Foster a positive and welcoming environment for patients and staff, ensuring exceptional customer service and a high level of satisfaction.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Minimum 2 years of experience in a front office or administrative role.
  • Skills: Strong leadership and communication skills, ability to multitask and prioritize tasks, proficiency in Microsoft Office and other software applications.


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