Insurance Support Specialist

3 weeks ago


Bedford New Hampshire, United States Concord Group Insurance Full time
About the Role

The Underwriting Support Clerk plays a vital role in the Underwriting Department, providing general clerical support to ensure the smooth operation of underwriting activities. This position involves processing applications, renewals, endorsements, cancellations, audits, binders, and related materials in accordance with established procedures and guidelines.

Key Responsibilities
  • Rate and/or code new business, renewals, endorsements, cancellations, and perform other policyholder service functions.
  • Accurately enter business in the company portal.
  • Maintain policy files in proper order.
  • Communicate with agents and company departments via phone or letter.
  • Provide technical assistance in support of the Underwriting Operation.
  • Interpret and apply verbal and/or written instructions, manuals, and rates.
  • Prepare requests for reports from information or service bureaus.
  • Ensure a clean and safe work environment, proper care of equipment and supplies, and attention to expenses.
Requirements
  • High School diploma or equivalent.
  • Experience with Microsoft Outlook is preferred.
  • Above-average communication skills (written and verbal).
  • Strong attention to detail.
  • Above-average typing skills.
  • Able to work as a team player with diverse individuals, both within and outside the company.
  • Able to resolve problems and effectively manage time and schedules.
Benefits

Concord Group employees are eligible for a comprehensive total compensation package, including medical, vision, dental, life, and disability insurance. We offer a generous Paid Time Off Program and a competitive 401(k) plan with company match.

About Us

As a leading regional provider of property and casualty insurance, The Concord Group helps protect families and small businesses that enable our communities to thrive. Our positive work environment, competitive benefits, and rapid growth make The Concord Group a great place to build your career.

The Concord Group is an Equal Opportunity Employer and participates in E-Verify.



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