Policy Support Specialist
1 week ago
The Policy Support Technician plays a vital role in the Underwriting Department, providing general clerical support to ensure the smooth operation of underwriting activities.
Key Responsibilities- Process applications for insurance, renewals, endorsements, cancellations, and audits in accordance with established procedures and guidelines.
- Accurately enter business information into the company portal and maintain policy files in proper order.
- Communicate effectively with agents and company departments via phone or letter.
- Provide technical assistance to support the Underwriting Operation and interpret verbal and written instructions, manuals, and rates.
- Prepare requests for reports from information or service bureaus as needed.
- Maintain a clean and organized work area, ensuring proper care of equipment and supplies.
- High School diploma or equivalent required.
- Experience with Microsoft Outlook is preferred.
- Above-average communication skills (written and verbal) and strong attention to detail are essential.
- Able to work effectively as a team player and resolve problems in a timely manner.
Concord Group employees enjoy a comprehensive total compensation package, including medical, vision, dental, life, and disability insurance. A generous Paid Time Off Program and competitive 401(k) plan with company match are also offered.
About UsThe Concord Group is a leading regional provider of property and casualty insurance, dedicated to protecting families and small businesses in our communities. Our positive work environment, competitive benefits, and rapid growth make us a great place to build your career.
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