Insurance Support Specialist

2 weeks ago


Bedford, New Hampshire, United States Concord Group Insurance Full time
Job Summary

We are seeking a highly organized and detail-oriented Underwriting Support Clerk to join our team at Concord Group Insurance. As a key member of our Underwriting Department, you will play a vital role in supporting the processing of insurance applications, renewals, and related materials.

Key Responsibilities
  • Process new business, renewals, endorsements, cancellations, and perform other policyholder service functions with accuracy and efficiency.
  • Enter business information into our company portal with precision and attention to detail.
  • Maintain policy files in a neat and organized manner.
  • Communicate effectively with agents, company departments, and other stakeholders via phone or letter.
  • Provide technical assistance to support the Underwriting Operation.
  • Interpret and apply verbal and/or written instructions, manuals, and rates with confidence.
  • Prepare requests for reports from information or service bureaus as needed.
  • Ensure a safe and clean work environment, and properly care for equipment and supplies.
Requirements
  • High School diploma or equivalent required.
  • Experience with Microsoft Outlook is a plus.
  • Excellent communication skills (written and verbal) are essential.
  • Strong attention to detail is necessary for success in this role.
  • Above-average typing skills are required.
  • Able to work effectively as a team player with diverse individuals, both within and outside the company.
  • Able to resolve problems and manage time and schedules efficiently.
What We Offer

Concord Group Insurance offers a comprehensive total compensation package, including medical, vision, dental, life, and disability insurance. We also provide a generous Paid Time Off Program and a competitive 401(k) plan with company match.

As a leading regional provider of property and casualty insurance, Concord Group Insurance helps protect families and small businesses in our communities. Our positive work environment, competitive benefits, and rapid growth make us a great place to build your career.

We are an Equal Opportunity Employer and participate in E-Verify.



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