Insurance Support Specialist

2 weeks ago


New Bedford, Massachusetts, United States Concord Group Insurance Full time
About the Role

The Concord Group Insurance is seeking a highly organized and detail-oriented Underwriting Support Clerk to join our team. As a key member of our Underwriting Department, you will play a crucial role in supporting the processing of insurance applications, renewals, and related materials.

Key Responsibilities
  • Rates and codes new business, renewals, endorsements, cancellations, and performs other policyholder service functions.
  • Accurately enters business in the company portal and maintains policy files in proper order.
  • Communicates with agents and company departments via phone or letter.
  • Provides technical assistance in support of the Underwriting Operation.
  • Interprets and applies verbal and/or written instructions, manuals, and rates.
  • May prepare requests for reports from information or service bureaus.
  • Ensures work area is orderly, clean, and safe, and properly cares for equipment and supplies.
Requirements
  • High School diploma or equivalent.
  • Experience with Microsoft Outlook is preferred.
  • Above average communication skills (written and verbal).
  • Strong attention to detail.
  • Above average typing skills.
  • Able to work as a team player with multiple stakeholders.
  • Able to resolve problems and effectively manage time and schedules.
What We Offer

Concord Group employees are eligible for a comprehensive total compensation package, including medical, vision, dental, life, and disability insurance. We offer a generous Paid Time Off Program and a competitive 401(k) plan with company match.

As a leading regional provider of property and casualty insurance, The Concord Group helps protect the families and small businesses that enable our communities to thrive. Our positive work environment, competitive benefits, and rapid growth make The Concord Group a great place to build your career.



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