Customer Engagement Banker
2 weeks ago
As a nonprofit organization based in Chicago, Skills for Chicagoland's Future is dedicated to removing employment barriers by addressing biases that may disqualify candidates unnecessarily. Collaborating with both local and international companies, Skills provides valuable opportunities to various neighborhoods and municipalities throughout the Chicagoland area.
To qualify for the services offered by Skills for Chicagoland's Future, candidates must reside in the Chicagoland region (including Cook, Lake, McHenry, Kane, Kendall, DuPage, or Will County in Illinois) and be either unemployed or underemployed, defined as working fewer than 32 hours per week or outside their area of expertise.
BMO is committed to maintaining high ethical standards and has been recognized as one of Ethisphere's "World's Most Ethical Companies" for four consecutive years. With 66 branches across the Chicagoland area, BMO is witnessing steady growth in banking and finance opportunities as the economy continues to recover.
Key Responsibilities- Engage proactively with clients by conducting needs-based evaluations to foster loyalty and uncover opportunities.
- Perform needs assessments to identify suitable financial solutions and preferred banking channels.
- Recommend customized solutions for sales and service requirements, encompassing everyday banking, investment options, lending products, and small business services.
- Provide insights and guidance on digital and self-service banking alternatives to enhance the banking experience, making it efficient and straightforward.
Chicago
Employee BenefitsChildcare Assistance; Dental; Employee Assistance; Life Insurance; Long Term Disability; Maternity Leave; Medical; Personal; Retirement/401K; Short Term Disability; Sick Leave; Tuition Reimbursement; Vacation; Vision Care
Compensation$49,000-$54,000 annually
Candidate Requirements- Experience in customer service and sales is essential.
- Knowledge of retail investment options, lending products, and personal/small business customer requirements is necessary.
- A strong commitment to customer satisfaction is required.
- Availability to work on Saturdays is a must.
1st Shift; Weekends
Educational BackgroundHigh School Diploma or GED is required.
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