Customer Engagement Specialist

2 weeks ago

Chicago, Illinois, United States Moon Moments Ltd Full time


Customer Engagement Specialist | Immediate Start | Weekly Compensation
Moon Moments Ltd is expanding its retail promotions division and has several immediate openings with weekly pay.

If you are eager to step into a dynamic role filled with diverse challenges, this opportunity is designed for you.

What We Provide:
- Comprehensive training and development to enhance essential business skills, including sales, training, retail expertise, branding, and customer service.
- A vibrant and fast-paced atmosphere where each day presents exciting new challenges.
- Structured training and career progression aligned with your professional aspirations.
- Opportunities for travel, including national and international business trips.
- Constructive feedback to promote personal and professional growth.

As a Customer Engagement Specialist, your responsibilities will include:

  • Setting Up Promotional Displays: Organizing and arranging promotional setups in the retail environment to capture customer interest and effectively showcase products or services.
  • Engaging with Customers: Actively interacting with customers, providing insights into promotional offers, products, or services, and addressing any questions they may have.
  • Demonstrating Products: Conducting product demonstrations to highlight the features and advantages of specific items, encouraging customer interest and purchases.
  • Assisting with Sales: Supporting the sales process by guiding customers through their purchasing journey, managing transactions, and processing payments.
  • Maintaining Visual Merchandising: Ensuring that promotional displays and merchandising adhere to brand standards and are consistently well-maintained throughout the promotional period.
  • Coordinating Events and Activities: Aiding in the organization and execution of promotional events, sales campaigns, or special activities to enhance customer engagement and drive sales.
  • Providing Customer Service: Delivering exceptional customer service to ensure a positive shopping experience and foster customer loyalty.
  • Collaborating with Team Members: Working closely with the retail team and other colleagues to coordinate promotions and align efforts for successful outcomes.
  • Staying Informed: Keeping up-to-date with product knowledge, promotions, and industry trends to better assist customers and respond to their inquiries.

Customer Engagement Specialists play a vital role in driving sales and enhancing customer interaction. By executing successful promotions and delivering outstanding customer experiences, they contribute significantly to the overall success of the company.

Key Skills We Value:
We seek enthusiastic, confident, and motivated individuals to thrive in our fast-paced, enjoyable environment.

If these attributes resonate with you, we encourage you to consider this opportunity:
- Retail experience is preferred but not mandatory.
- Excellent communication skills and confidence in engaging with the public.
- A personable individual with an outgoing demeanor, capable of quickly building rapport with a diverse range of people.
- A quick learner who can absorb new information and apply it effectively.
- Adaptability to thrive in our constantly evolving environment.
- Self-motivated and proactive, demonstrating a drive to achieve personal and professional goals.

Explore Your Potential:
This is an exciting opportunity to be part of a thriving team. We look forward to connecting with qualified candidates soon.

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