Inside Sales Engineer
4 weeks ago
The Inside Sales Engineer provides customized solutions to customers, meeting technical and economic goals while ensuring profitability for the manufacturer. This role requires a strong understanding of valve and flow control systems, as well as excellent communication and problem-solving skills.
Key Responsibilities
Order entry for assigned territory
Maintain data integrity within the CRM system
Update stage and status of opportunities and orders
Generate and provide accurate quotations for Parts and Aftermarket business in a timely manner including any revisions
Propose efficient PMP (Prevent Maintenance Plan) for assigned territory
Update the sales price list
Establish and maintain excellent relationship with customer in assigned territory
Assist with customers requests at office and help junior staff
Arrange necessary historical maintenance report and data
Provide suitable advice to junior staff
Check and negotiate the delivery schedule with operations team and feeder factory
Provide information of required lead time, cost, customer message to outside sales
Improve and strengthen various types of skills and expert knowledge
Attend the necessary education and training arranged by Company
Requirements
Bachelors degree required (Engineering degree preferred)
5 plus years of related business/industry experience
Proactive, positive, customer focused mindset. Quick response time.
Strong ability to follow up and complete tasks/projects.
Excellent communication skills with internal partners and external customers
Valve or flow control experience preferred. Energy industry experience a plus.
Ability to work independently and as part of a team
Teamwork and collaboration to achieve goals
CRM (Salesforce) and ERP experience
What We Offer
At IMI plc, we offer a comprehensive benefits package, including multiple health plans, a best-in-class 401K plan, 14-week maternity leave, and career development opportunities. We are committed to creating an inclusive culture of health and well-being for all our employees.
Health and Safety
We are committed to protecting our people, minimizing our impact on the environment, and promoting a culture of health and safety. All employees are expected to follow our HSE operating procedures and challenge any observed behaviors or unsafe acts.
Code of Ethics
We require the highest standard of ethics in all business dealings, particularly with customers, suppliers, advisors, employees, and the authorities. We are committed to upholding our Code of Responsible Business and promoting a culture of integrity and transparency.
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