Sales Performance Coach

4 weeks ago

Santa Rosa, California, United States First American Full time
Job Summary

The Sales Performance Coach is responsible for assisting and supporting sales strategies for developing and implementing company-sponsored sales coaching/development, learning, and professional development activities of the organization's Inside Sales workforce. This role requires a strong understanding of sales coaching/development concepts, adult learning theories, and current trends.

Key Responsibilities
  • Confers with management to identify training and development needs within the organization through employee performance analysis, appraisal, and regular consultation with manager and business leaders.
  • Executes training strategies that align with and support corporate initiatives.
  • Plans, creates, develops, and provides training, coaching, and staff development programs using most effective methods.
  • Partners with Inside Sales Leadership and Sales Trainers to solve specific training opportunities on a one-to-one or group basis.
  • Assists in evaluating internal and external resources to determine the most effective facilitation and delivery of development programs.
  • Develops testing and evaluation procedures; monitors, tracks, and measures the effectiveness of Inside Sales coaching/development, including the return on investment of coaching/development.
  • Supports the Talent Review and Succession Management processes.
  • Handles all training administration and record-keeping, including producing, managing, and organizing coaching/development materials for Inside Sales usage.
  • Works with Inside Sales Leadership, HR Business Partners, and Training to develop effective onboarding programs customized to the purpose and functional responsibilities of the position.
  • Develops, monitors, and maintains a company sales library and resources that support company strategic goals, practices, and culture for internal use.
Requirements
  • Bachelor's degree or equivalent experience.
  • 6+ years Sales Coaching/Development Experience with proven success record.
  • Expert group facilitation and presentation experience.
  • Active membership with a local ASTD chapter is a plus.
  • Experience creating eLearning training is essential.
  • Must demonstrate excellent leadership skills as well as strong knowledge of coaching/development concepts, adult learning theories, and current trends.
  • Must be self-motivated, take the initiative to find solutions, demonstrate strong time/project management capabilities, and skilled at multi-tasking and prioritizing work deliverables.
  • Excellent communications, presentation, and public speaking skills.
  • Excellent organizational and time management skills.
  • Professional demeanor, excellent management, communication, interpersonal, and administrative skills.
  • Proficient in MS Office Suite applications is required.
What We Offer

By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it. Our People First Culture celebrates diversity, equity, and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave, and other great benefits like an employee stock purchase plan.

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