Client Intake Coordinator

1 week ago

Chesapeake, Virginia, United States ForKids Full time
Position Overview

The Intake Specialist I plays a crucial role in managing initial contact with individuals seeking assistance from the agency. This position involves conducting preliminary telephone evaluations, providing essential agency information, processing requests for shelter, performing intake assessments, and connecting individuals with suitable internal or external resources. It is imperative that all data collected during these interactions is documented accurately and promptly, adhering to established standards and deadlines.

Key Responsibilities

Call Center Duties:
  • Conduct thorough screenings for all requests related to shelter or assistance, utilizing standardized assessment tools with callers.
  • Offer information and referrals to relevant organizations or community resources as necessary. Collaborate with external agencies to facilitate services for callers.
  • Assess shelter placements based on the identified needs and established prioritization protocols, focusing on housing status and vulnerability.
  • Ensure timely and accurate completion of all screening forms, Client Point documents, monthly grant reports, and other required documentation.
  • Participate in staff meetings and in-service training sessions as required.
  • Build and maintain effective working relationships with other public and private agencies, fostering collaborative interactions.
  • Perform additional duties as assigned.
Customer Service Excellence:
  • Deliver exceptional service to both internal and external customers, in accordance with the ForKids Customer CARE Manual.
Financial Stewardship:
  • Utilize agency resources judiciously, both financial and non-financial.
  • Adhere to the financial policies established by the agency.
Data Management for Grants:
  • Accurately fulfill all required data reporting in line with established guidelines.
  • Engage in all scheduled data collection training sessions.
Community Involvement:
  • Participate in development and fundraising initiatives as needed, such as engaging with donors, conducting tours, and attending fundraising events.
  • Regularly support and collaborate with volunteers to ensure a meaningful experience.
Qualifications

Education and Experience: A bachelor's degree from an accredited four-year institution in social work, human services, or a related field is preferred but not mandatory. A minimum of one year of experience in crisis counseling, homeless shelter operations, or similar roles is required. Experience in a call center or hotline environment is preferred.

Essential Skills and Abilities:
  • In-depth knowledge of social, economic, and health issues affecting homeless families.
  • Ability to maintain objectivity and composure in high-pressure situations.
  • Familiarity with community and social service agencies and resources.
  • Effective verbal and written communication skills.
  • Capability to work with a diverse population.
  • Sound judgment within the framework of existing policies and procedures.
  • Proficiency in using office phone systems, personal computers, and standard office software.
  • Ability to accurately track and report data.
  • Capacity to establish and maintain productive working relationships with clients, colleagues, and representatives from other agencies.
  • Willingness to work regular evening hours as scheduled.

  • Client Intake Coordinator

    1 week ago

    Chesapeake, Virginia, United States ForKids Full time

    Position OverviewThe Client Intake Coordinator plays a crucial role in the initial engagement with individuals seeking assistance from our organization. This position involves conducting comprehensive telephone evaluations with callers, providing essential information about our services, processing requests for shelter, and performing intake assessments to...

  • Client Intake Coordinator

    1 week ago

    Chesapeake, Virginia, United States ForKids Full time

    Position OverviewThe Intake Specialist I plays a crucial role in facilitating initial contact with individuals seeking support from the agency. This position involves providing essential information about agency services, conducting assessments, and connecting clients with suitable resources. It is imperative that all data gathered during these interactions...

  • Travel Nurse RN

    1 day ago

    Chesapeake, Virginia, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN - Med Surg / TelemetryHealthEcareers - Client is seeking an experienced Med Surg / Telemetry Registered Nurse (RN) for a travel nursing job in Chesapeake, VA.Job SummaryWe are looking for a skilled and compassionate Med Surg / Telemetry Registered Nurse to join our team. As a travel nurse, you will provide high-quality patient care...

  • Traveling Registered Nurse

    6 days ago

    Chesapeake, Virginia, United States HealthEcareers - Client Full time

    Job SummaryWe are seeking a skilled and experienced Traveling Registered Nurse to join our team at HealthEcareers - Client. As a Traveling Registered Nurse, you will have the opportunity to work in a dynamic and fast-paced environment, providing high-quality patient care and contributing to the success of our healthcare team.ResponsibilitiesProvide direct...

  • Client Relations Specialist

    2 weeks ago

    Chesapeake, Virginia, United States Banfield Pet Hospital Full time

    Overview of the Client Relations Specialist PositionThe Client Relations Specialist plays a crucial role in managing the interaction between clients and their beloved pets at our facility. This position is designed for individuals who are passionate about animal care and possess strong interpersonal skills.Facilitates Client and Pet Flow: Ensures a smooth...

  • Mission Coordinator

    1 week ago

    Chesapeake, Virginia, United States Kalman & Company, Inc. Full time

    Job OverviewKalman & Company, Inc. is seeking a highly skilled professional to support our Navy client in a critical role.Key Responsibilities:Coordinate CBR IPE fit testing and sizing operations, ensuring seamless execution and timely delivery.Develop and maintain strong relationships with customer leadership, providing clear explanations of requirements...

  • Travel Nurse RN

    3 days ago

    Chesapeake, Virginia, United States HealthEcareers - Client Full time

    Job SummaryWe are seeking a skilled Travel Registered Nurse to join our team at Chesapeake Regional Medical Center. As a Travel Nurse, you will have the opportunity to work in a dynamic and fast-paced environment, providing high-quality patient care and collaborating with a multidisciplinary team.ResponsibilitiesProvide direct patient care to patients in the...

  • Client Support Specialist

    2 weeks ago

    Chesapeake, Virginia, United States The Hiller Companies Full time

    Position OverviewLocationHiller Chesapeake - Chesapeake, VAAbout UsThe Hiller Companies, LLC is a premier provider of fire protection and safety solutions, committed to protecting lives and property globally. With a legacy spanning over a century, we pride ourselves on delivering the highest standards of safety and innovation in comprehensive fire protection...

  • Project Coordination Specialist

    2 weeks ago

    Chesapeake, Virginia, United States PeopleShare Full time

    Exciting Opportunity for a Project Coordination Specialist: Take charge of managing ship service contracts with skill and proficiency. Benefits:Medical CoverageDental and Vision Plans401k/Roth with 4% match, fully vested from day onePaid Time OffHoliday PayProject Coordination Specialist Job Details:Work Schedule: 7 AM - 4 PM, Monday to FridaySalary Range:...

  • Part Time Service Coordinator

    2 weeks ago

    Chesapeake, Virginia, United States Addus Homecare Full time

    Job Title: Service CoordinatorCompany: Addus HomeCareJob Summary:We are seeking a highly organized and detail-oriented Service Coordinator to join our team at Addus HomeCare. As a Service Coordinator, you will be responsible for coordinating administrative and operational activities, handling HR, payroll, and scheduling, and ensuring high-quality service...

  • IT Technology Coordinator

    5 days ago

    Chesapeake, Virginia, United States Priority Staffing Full time

    Job SummaryWe are seeking a highly skilled and experienced IT Technology Coordinator to join our team at Priority Staffing. The successful candidate will be responsible for providing technical, installation, and administrative support to our internal and external communications, vendor management, and store system setup.Key ResponsibilitiesTechnical...

  • Licensed Professional Counselor

    7 days ago

    Chesapeake, Virginia, United States Thriveworks Full time

    About the RoleThriveworks Counseling is seeking a highly motivated and dedicated individual to join our team as a Licensed Professional Counselor (LPC) Resident. As a Resident, you will have the opportunity to work with a diverse client base, gain valuable experience, and develop your clinical skills under the guidance of our experienced...

  • Real Estate Closing Coordinator

    2 weeks ago

    Chesapeake, Virginia, United States Top Expert Homes Full time

    Job OverviewWe are looking for a dedicated Transaction Coordinator to support our real estate office in guiding clients through the closing process. This role involves managing home inspections, coordinating escrow documentation, scheduling necessary appointments, and ensuring that all offers and counteroffers are processed efficiently.Compensation:$30,000 -...

  • Sales Operations Coordinator

    2 weeks ago

    Chesapeake, Virginia, United States ARS-Rescue Rooter Full time

    Join Our Team at ARS-Rescue Rooter! At ARS-Rescue Rooter, we prioritize exceptional customer service and recognize the importance of your contributions. Our company offers numerous opportunities for professional growth and development. We are currently looking for a dedicated Sales Operations Coordinator to engage with potential clients through follow-up...

  • Case Manager II

    7 hours ago

    Chesapeake, Virginia, United States City of Chesapeake Full time

    Job SummaryThe City of Chesapeake is seeking a highly motivated and experienced Case Manager II to join our team. As a Case Manager II, you will be responsible for providing case management services to children and adolescents with intellectual and developmental disabilities.Key ResponsibilitiesAssess support needs and develop individual service plans in...

  • Office Coordinator

    2 weeks ago

    Chesapeake, Virginia, United States City of Chesapeake Full time

    Job Title: Organizational and Clerical Support SpecialistThe City of Chesapeake is seeking a highly skilled and organized individual to provide support to our Mobile Integrated Healthcare (MIH) program. As an Organizational and Clerical Support Specialist, you will play a critical role in ensuring the smooth operation of our department.Key...

  • Senior Program Coordinator

    2 weeks ago

    Chesapeake, Virginia, United States Prism Maritime Full time

    Job OverviewPosition Title: Senior Program CoordinatorWork Location: Chesapeake, VA - In OfficeFLSA Status: Full-Time, ExemptRole Summary: The Senior Program Coordinator plays a pivotal role in supporting the Senior Program Manager and is authorized to represent the SPM in their absence. This position is accountable for the daily management of the Program...

  • Social Services Coordinator

    7 days ago

    Chesapeake, Virginia, United States Commonwealth of Virginia Full time

    Job SummaryThe Commonwealth of Virginia is seeking a highly skilled and dedicated Family Services Specialist I to join our team. As a key member of our social services department, you will be responsible for providing critical support to vulnerable populations, including children, adults, and families in need.Key ResponsibilitiesInterpret and apply laws,...

  • Technical Support Coordinator

    2 weeks ago

    Chesapeake, Virginia, United States Aerotek Full time

    Job OverviewPosition Title: Technical Support CoordinatorRole Summary: The Technical Support Coordinator plays a crucial role in ensuring the accuracy and efficiency of customer equipment through comprehensive research and analysis. This position involves collaborating with customers during test inspections and providing essential insights for repairs across...

  • Electrical Project Coordinator

    1 week ago

    Chesapeake, Virginia, United States Lighting Maintenance Inc Full time

    Position OverviewSalary: $85-$105KThe role of a Project Manager at Lighting Maintenance Inc. involves identifying both new and ongoing business prospects while planning, executing, and overseeing projects to guarantee timely and budget-compliant delivery. The nature of projects will range from detailed schematics to design-build services tailored to the...