IT Technology Coordinator

5 days ago


Chesapeake, Virginia, United States Priority Staffing Full time
Job Summary

We are seeking a highly skilled and experienced IT Technology Coordinator to join our team at Priority Staffing. The successful candidate will be responsible for providing technical, installation, and administrative support to our internal and external communications, vendor management, and store system setup.

Key Responsibilities
  • Technical Support
    • Ensure all Point-of-Sale equipment is ordered, shipped, and delivered in a timely manner.
    • Coordinate and monitor various vendors during installation, de-installation, and equipment return process to ensure service quality.
    • Track and monitor revisits and ensure they are completed in a timely manner.
    • Verify equipment functionality prior to store opening, and, if necessary, perform technical troubleshooting on all hardware and/or software issues reported until resolution.
    • Assist with any testing of stores equipment.
    • Maintain communications and escalations to vendors and various levels of management to replace and retrieve POS equipment.
    • Research missing equipment utilizing all resources available to minimize the loss of equipment.
  • Financial Management
    • Create purchase orders and process billing for all installations.
    • Create inventory requisitions.
    • Reconcile outstanding returns.
  • Administrative Support
    • Responsible for handling administrative tasks related to internal and external communications.
    • Prepare and distribute various daily, weekly, and monthly reports.
    • Setup stores in various systems to support new company growth and technology refresh.
    • Communicate inventory level changes to Field Service Management in a timely manner.
    • Support the team by performing administrative activities related to internal and external communications.
    • Perform standard workflow activities including entering data into various systems to maintain accuracy and data integrity.
    Requirements
    • Minimum 2+ years of prior IT Help Desk and/or project coordination experience.
    • Proficiency in Microsoft Office.
    • Able to set priorities and participate in a multi-faceted team in achieving those priorities.
    • Ability to handle multiple priorities in a fast-paced environment.
    • Excellent time management skills – ability to track projects through established schedules.
    • Excellent communication skills – verbal and written.
    • Excellent interpersonal skills – able to function in a team comprised of vendors, contractors, and various client personnel.


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