Senior Client Lead for Shopper Insights

2 weeks ago


Bentonville, Arkansas, United States Dunnhumby Full time

dunnhumby stands as the premier authority in Customer Data Science, empowering enterprises globally to excel in today's data-centric marketplace. Our commitment is to prioritize the Customer.

Our Vision: to facilitate business growth and transformation by championing the voice of the Customer. With a rich legacy in retail, one of the most challenging sectors, inundated with complex data, dunnhumby empowers organizations worldwide, across various sectors, to adopt a Customer First approach.

dunnhumby boasts a workforce of nearly 2,500 specialists located in offices across Europe, Asia, Africa, and the Americas, collaborating with transformative and iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble, and Metro.

We are in search of a Senior Client Lead for Shopper Insights to enhance our Walmart division in Bentonville, USA. In this role, you will serve as a trusted advisor to our retail and Consumer Packaged Goods (CPG) clients, partnering closely with them to drive their success. Utilizing customer insights derived from our advanced data platform, you will take ownership of and develop a client strategy that delivers measurable value, client satisfaction, and a solid return on investment. Your collaboration with Walmart Merchants and their leading CPG partners will focus on leveraging Walmart customer insights to ensure the customer is central to their collaborative decision-making processes.

Key Qualifications:

  • Willingness to be based in Bentonville
  • Bachelor's degree in a relevant field
  • 4-8 years of experience in CPG, Merchandising, or Retail
  • Experience in client-facing roles or stakeholder management
  • Familiarity with customer insights and a consultative sales approach
  • Experience with SHOP/Shelf Review, Category Management: assortment analytics, customer insight analytics
  • Project management expertise
  • Experience in managing teams

What We Offer:

We aim to exceed your expectations. You will receive a comprehensive rewards package typical of a leading technology firm, alongside a level of personal flexibility that may surprise you. Additionally, we provide thoughtful perks, including flexible working hours and a day off for your birthday.

Our commitment to cutting-edge technology reflects our global aspirations, combined with a nimble, small-business atmosphere that encourages creativity, experimentation, and learning.

We actively promote diversity and inclusion, with vibrant networks such as dh Gender Equality Network, dh Proud, dh Family, dh One, and dh Thrive, exemplifying our commitment. We strive to ensure everyone has the opportunity to excel and perform at their best throughout our recruitment process. Please inform us of how we can accommodate your needs during this process.

Our Flexible Working Philosophy:

At dunnhumby, we value and respect diversity and are dedicated to fostering an inclusive culture that allows you to balance a fulfilling career with your personal commitments and interests.

We believe that achieving a work/life balance enables you to perform at your best. Some positions are more conducive to flexible arrangements than others, so if this is a priority for you, please discuss it with your recruiter, as we are open to exploring agile working options during the hiring process.

For more information on how we handle your personal information, please refer to our Privacy Notice available on our website.



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