Senior Client Lead for Shopper Insights

2 weeks ago


Bentonville, Arkansas, United States Dunnhumby Full time

dunnhumby stands as the global frontrunner in Customer Data Science, empowering enterprises globally to excel in the contemporary data-centric marketplace. Our commitment is to prioritize the Customer.

Our Vision: to facilitate business growth and transformation by championing the needs of Customers. With a rich legacy and expertise in retail—one of the most fiercely competitive sectors, inundated with multi-faceted data—dunnhumby today supports organizations worldwide, across various industries, to adopt a Customer First approach.

dunnhumby employs nearly 2,500 specialists across offices in Europe, Asia, Africa, and the Americas, collaborating with transformative and iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble, and Metro.

We are looking for a Senior Client Lead for Shopper Insights who seeks a fulfilling career to become a trusted advisor for our retail and CPG clients. In this role, you will collaborate closely with clients to ensure their success. Utilizing customer insights from our data platform, you will develop and manage a client strategy that delivers measurable value, enhances client satisfaction, and ensures a strong return on investment. You will work alongside Walmart Merchants and their leading CPG partners to integrate Walmart customer insights into their collaborative decision-making processes.

Key Qualifications:

  • Willingness to be based in the designated location
  • Bachelor's degree in a relevant field
  • 4-8 years of experience in CPG, Merchandising, or Retail
  • Experience in client-facing roles or stakeholder management
  • Familiarity with customer insights and a consultative sales approach
  • Experience with SHOP/Shelf Review and Category Management, including assortment and customer insight analytics
  • Project management skills
  • Experience in managing teams

What We Offer:

We aim to exceed your expectations with a comprehensive rewards package typical of a leading technology firm, along with a level of personal flexibility that may surprise you. Enjoy thoughtful perks such as flexible working hours and additional time off.

Benefit from our investment in state-of-the-art technology that aligns with our global ambitions, while enjoying a dynamic, small-business atmosphere that encourages innovation and learning.

We are committed to diversity and inclusion, fostering a culture where everyone can excel. Our thriving networks, including dh Gender Equality Network, dh Proud, dh Family, dh One, and dh Thrive, exemplify our dedication. We encourage open communication throughout our recruitment process to ensure it meets your needs.

Flexible Working Approach:

At dunnhumby, we value and respect diversity and are dedicated to creating an inclusive environment that allows you to balance a successful career with personal commitments and interests.

We believe that achieving a work/life balance enables you to perform at your best. While some roles may offer more flexibility than others, we are open to discussing agile working arrangements during the hiring process.

For further details on how we handle your personal information, please refer to our Privacy Notice.



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