Protective Services Program Supervisor

4 days ago


Waltham, Massachusetts, United States Springwell Full time
Job Summary

Springwell is seeking a highly organized and enthusiastic Protective Services Program Supervisor to join our team. As a key member of our organization, you will be responsible for providing regular administrative and clinical supervision to Protective Services Workers who conduct investigations of abuse, caregiver-neglect, self-neglect, and financial exploitation of individuals age 60 and older.

Key Responsibilities
  • Supervise Protective Services Workers: Meet with workers at least weekly to review investigations, provide direction, and ensure that workers are making steady progress on cases.
  • Review New Reports: Review new reports for possible investigation and ensure that all necessary steps are taken to address potential cases of abuse or neglect.
  • Assist in Training: Assist in training new staff members on investigative procedures and protocols.
  • Community Outreach: Engage in community outreach efforts to promote the services provided by Springwell and to build relationships with community partners.
  • Quality and Compliance: Review records for quality and compliance, ensuring that all services are provided in accordance with regulatory requirements.
Requirements
  • Bachelor's Degree: A Bachelor's Degree in a related field is required. A Master's Degree is preferred.
  • Experience: 2 years of experience in crisis intervention, counseling, case management, or investigations is required. Prior supervisory experience is strongly preferred.
  • Skills: The ability to hold staff accountable and provide direct feedback is essential. LCSW or LICSW is preferred.
Benefits
  • Generous Benefits Package: Springwell offers a comprehensive benefits package, including 3 weeks of vacation in the first year, birthday off, 13 paid holidays, 3 paid personal days, and 15 paid sick days per year.
  • Professional Development: Opportunities for professional development and growth are available, including flexible work options and employee referral bonuses.
About Springwell

At Springwell, we are dedicated to our mission of providing support and services to seniors and individuals with disabilities. We are committed to creating a supportive and open environment that values the people who make a difference - each and every member of our staff.



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