Custom Solutions Engineer

2 weeks ago


Milwaukee, Wisconsin, United States International Search Partners Full time
Custom Solutions Engineer - Specialized Furnace Design

Reporting to the Director of the Custom Products Division, this role is pivotal in driving the sales of tailored solutions. You will oversee the complete sales process, from initial lead generation to final contract execution.

Key Responsibilities:
  • Generate fresh sales opportunities through referrals from suppliers, marketing efforts, industry events, outreach, and direct calls.
  • Identify and leverage the most effective lead generation strategies.
  • Assess customer needs for products and services utilizing a consultative sales methodology.
  • Collaborate with Applications Engineering teams to prepare and deliver quotes and proposals.
  • Secure customer commitments to foster new business opportunities.
  • Provide ongoing recommendations to the Director of Custom Products Division regarding new or improved compatible products and services.
  • Support customers, Engineering, and Manufacturing throughout the project lifecycle, addressing pricing, problem resolution, standards, estimates, billing, payments, adjustments, and installations.
  • May involve developing and maintaining independent representatives for designated sales territories, working closely with Engineering, Application Engineering, and Manufacturing teams.
  • Engage in multiple in-person discussions with technically oriented clients and procurement personnel.
  • Participate in project initiation meetings with the project team to outline project specifications, emphasizing critical design elements, potential risks, and areas of concern.
  • Serve as a technical resource for Applications, Engineering, Manufacturing, Quality Assurance, and Field Service, assisting in addressing inquiries and resolving challenges.
Qualifications:
  • Strong knowledge of heating, cooling, and cleaning processes.
  • Understanding of the equipment related to these processes, including ovens, furnaces, and cleaning systems.
  • Maintain technical proficiency and stay updated on industry advancements.
  • A degree in engineering is highly preferred.


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