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Sales Associate for Customer Solutions
2 months ago
Are you a talented salesperson with a knack for identifying opportunities and transforming them into successful outcomes? Do you excel in a team-oriented atmosphere where the customer experience is of utmost importance?
At The Good Feet Store Midwest, a growing franchise of America's leading Arch Support Store, we are on the brink of significant expansion. Our mission is to improve the well-being of our community by alleviating foot, knee, and back discomfort through our premium arch support products.
Your Responsibilities:In this essential position, you will play a key role in delivering outstanding customer experiences and initiating our sales process. Your ability to connect with customers and recognize their needs will be vital in guiding them toward effective solutions.
Key Duties:- Employ our established sales techniques to enhance customer satisfaction and enthusiasm about our products.
- Convert incoming warm leads into scheduled appointments for our in-store sales team.
- Respond promptly to all online inquiries and live chats through calls, emails, and texts.
- Identify and route repeat customers and non-sales inquiries to appropriate internal teams.
- Maintain your own sales pipeline with follow-up reminders and appointment tracking.
- 1-3 years of experience in B2C sales via phone.
- Demonstrated success in inside sales or appointment scheduling with a high conversion rate.
- Strong communication skills, both written and verbal.
- Proficiency in Microsoft Office applications.
- Proven track record of meeting or exceeding sales targets.
- Availability for evening and weekend shifts.
- Competitive hourly wage with uncapped commission potential.
- Comprehensive training program.
- Medical, vision, and dental benefits after a specified period.
- 401k plan with company matching.
- Life insurance and short-term disability coverage.
- Paid Time Off (PTO).
- Exclusive employee discounts.
- Financial wellness initiatives.
- Pet insurance options.
- Casual work environment.
- Onsite amenities including fitness facilities and relaxation areas.
