Client Success Director

7 days ago


Chicago, Illinois, United States Michael Page Full time
Job Summary: Client Success Director

We are seeking a highly experienced Client Success Director to lead our client success team. As a key member of our organization, you will be responsible for driving business growth and ensuring client satisfaction.

About the Role:

  • Develop and execute strategies to drive business growth and increase client retention.
  • Lead a team of client success managers and provide guidance on client success strategies.
  • Collaborate with internal departments to ensure seamless order fulfillment and resolution of client issues.

Key Responsibilities:

  • Manage client relationships and ensure that their needs are met.
  • Develop and implement plans to improve client satisfaction and loyalty.
  • Analyze client feedback and make recommendations for process improvements.

Requirements:

  • Previous experience in client-facing roles or similar positions.
  • Leadership skills and ability to motivate teams.
  • Strong analytical and problem-solving skills.

What We Offer:

  • A competitive base salary of $100,000 - $120,000 per year.
  • A comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.
  • Ongoing training and development opportunities to enhance your skills and career.


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