Client Success Director of Digital Marketing Solutions

5 days ago


Chicago, Illinois, United States SKAI Brasil Full time

About the Role:

Skai Brasil is seeking a highly skilled Client Success Director to join our team. This is a critical role that requires a strong understanding of digital marketing and client success strategies.

Responsibilities:

  • We are looking for a passionate Account Leader for our Holding Company agency clients, who will partner with and ensure the long-term success of our independent agency partners.
  • You will be responsible for developing long-term relationships with your portfolio of assigned agency partners, connecting with key business executives and stakeholders.
  • Lead a team of client success managers well-versed in the performance media-specific products in the Skai Platform (Paid Search, Social, Retail Media, Apps).

Requirements:

  • 5+ years of experience in client services and/or client-facing technical project management.
  • Proven account management or other relevant experience.
  • Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level.
  • Experience in delivering client-focused solutions based on customer needs.
  • Strong knowledge of the digital marketing ecosystem.
  • Able to thrive in a fast-paced environment with tight deadlines.

What We Offer:

  • Competitive salary range: $100,000 - $110,000.
  • Additional bonus compensation opportunity.
  • Comprehensive medical coverage.
  • Employee share options program.
  • Generous paid family leave policy.
  • Flexible hybrid working model.
  • Life insurance and short/long-term disability.
  • Professional growth stipend.
  • Diversity and inclusion programs.
  • Office commuting benefits.
  • ClassPass Membership.
  • Volunteering and community opportunities.
  • Employee Assistance Program.
  • Company-sponsored employee social events.
  • Office lunches and fully stocked kitchen.


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