Client Success and Partnerships Specialist

3 weeks ago


Chicago, Illinois, United States Elevate Sports Ventures Full time

Job Summary
We are seeking a Client Success and Partnerships Specialist to join our team at Elevate Sports Ventures. This role involves leading the service, contractual execution, and day-to-day relationship management of assigned Corporate Partnership accounts. The successful candidate will work closely with the Sr. Director, Corporate Partnership Account Management & Activation to achieve the goals and objectives identified by the Corporate Partner while providing exceptional customer service.

Key Responsibilities:
Achieve service satisfaction targets for the Chicago Cubs in assigned Corporate Partnerships while managing costs within budget.
Uncover and document partners' key initiatives and priorities through interactions at appropriate levels of the assigned category/accounts.
Act as the day-to-day client point of contact with assigned accounts.
Oversee and ensure execution of all contractual assets for assigned accounts.
Provide insights to partners that enable them to drive value and grow their business.
Develop and maintain a high level of partner satisfaction through consistent high-quality interactions with partner leadership.
Proactively monitor and escalate service issues and anticipate needs.
Plan & execute best-in-class hospitality events for partners.
What We Offer:
Competitive salary: $60,000 - $80,000 per year, depending on experience.
An opportunity to work with a dynamic team at Elevate Sports Ventures.
Professional development opportunities.



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