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Customer Service Associate

2 months ago

Santa Monica, California, United States Kreation Organic Juicery Full time

Job Type:

Full-time, Part-time

Position Overview:

We are seeking a dedicated Customer Service/Cashier professional at Kreation Organic Juicery, a leader in the health and wellness sector committed to providing high-quality products and outstanding service.

If you are enthusiastic about health and wellness, this role is essential in delivering exceptional customer experiences while embodying our core values of Service, Style, Selection, and Excellence. Your main duty will be to ensure that every guest receives exemplary service. We offer both full-time and part-time opportunities.

What We Provide:

  • Comprehensive Medical, Dental, and Vision Insurance
  • 50% discount on organic meals daily
  • Incentives through tips, bonuses, and sales rewards
  • Career advancement opportunities
Key Responsibilities:
  • Greet guests warmly, providing prompt and enthusiastic service
  • Enhance company sales and profitability through customer-focused selling, teamwork, and exceptional product knowledge
  • Maintain a thorough understanding of Kreation's offerings, including ingredients and their benefits
  • Surpass guest expectations by delivering a complete and positive experience
  • Adhere to Kreation's standards for Service, Style, Selection, and Excellence
  • Meet established sales targets
  • Encourage customer enrollment in our Loyalty Program
  • Foster a collaborative team environment to achieve common goals
  • Perform other job-related tasks as assigned
About Kreation Organic:

Kreation Organic Juicery has been at the forefront of the organic food movement, providing nourishing meals, juices, and smoothies crafted from locally sourced organic produce. Our commitment to quality ensures that our juices retain maximum nutritional value, supporting our mission to provide clean, healthful fuel for our community.

Requirements:
  • Minimum of 2 years of customer service experience preferred
  • Excellent communication skills with a friendly and professional demeanor
  • Passion and knowledge in health, fitness, and wellness
  • Aptitude for building customer relationships and delivering exceptional service
  • Ability to quickly grasp new procedures and product knowledge
  • Strong verbal and written communication skills in English
  • Physical capability to stand for extended periods, with frequent bending, squatting, and lifting of objects up to 30 pounds
  • Comfortable working in varying temperatures and humidity
  • High energy, excellent communication, and a strong work ethic
  • Must obtain a Food Handler's Card and complete all required training within 2 weeks of hire
  • Flexible availability required, including evenings and weekends

Kreation is an equal opportunity employer, committed to diversity and inclusion in the workplace.