Customer Service Associate
2 weeks ago
Compensation: $16.00-$18.00 per hour
Under the guidance of the Store Supervisor and Lead Cashier, the Cashier is responsible for a variety of essential tasks:
KEY DUTIES & RESPONSIBILITIES
- Deliver outstanding customer service
- Efficiently operate a computerized register to process customer transactions
- Carefully bag groceries, considering customer preferences
- Memorize codes for bulk items and produce
- Engage in general merchandising tasks, including stocking and organizing products
- Handle special product requests from customers and coordinate with department managers to fulfill these requests
- Assist in ordering products for special requests
- Maintain a clean and organized register area
- Stock and arrange products, ensuring price accuracy with shelf labels, and marking discrepancies with blue chips
- Stay vigilant regarding safety and security protocols
- Support colleagues as needed
- Perform additional tasks as assigned
Any combination equivalent to, but not limited to, the following:
Education/Training:
- A High School Diploma or G.E.D. certificate
- Experience in customer service
- Previous cashiering experience is advantageous
- Ability to read, understand, and communicate product information effectively to customers
- Perform basic arithmetic calculations
- Work accurately in a fast-paced environment
- Communicate effectively in both oral and written forms with supervisors, colleagues, and customers
- Ability to stand for extended periods (up to 8 hours)
- Frequent typing on a touchscreen
- Regularly push/pull products across the scanner
- Answer phone inquiries
- Handle cash transactions frequently
- Climb ladders, bend, and squat as necessary
- Lift and carry boxes and crates weighing up to 50 pounds
- Reach overhead for products and boxes
- Availability to work various shifts as required
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