Patient Services Coordinator

2 days ago


Eden Prairie, Minnesota, United States Twin Cities Orthopedics Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Twin Cities Orthopedics. As a key member of our clinical support staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.

Key Responsibilities
  • Greet and register patients, collect co-payments, and verify insurance information
  • Accurately and timely schedule new and existing patients in our practice management system
  • Communicate appointment information, directions, and check-in times to patients
  • Chart preparation and management, maintaining a working knowledge of healthcare plan requirements and health plan networks
  • Rotation of Switchboard Operator duties, including accepting, handling, and transferring calls, and coordination of patient referrals
Requirements
  • High School diploma/GED or equivalent
  • Proficient in Microsoft Word, Outlook, and Excel
  • Customer Service experience required, with Administrative or Medical Office experience preferred
What We Offer
  • A comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts, and more
  • A $1,500 sign-on bonus, payable on first paycheck with a 12-month commitment
About Us

Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices owned and led by its physicians. We are committed to delivering exceptional patient care and service, and we are seeking like-minded individuals to join our team.



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