Patient Access Coordinator

3 days ago


Eden Prairie, Minnesota, United States Allina Health Full time
Job Summary

Allina Health is a leading healthcare organization that prioritizes patient-centered care. We are seeking a skilled Patient Access Coordinator to join our team. As a Patient Access Coordinator, you will play a critical role in ensuring seamless patient experiences.

Key Responsibilities
  • Scheduling Support: Coordinate patient appointments, services, and medical records to ensure timely and efficient care.
  • Customer Service: Provide exceptional support to patients, families, providers, and staff regarding billing and service inquiries.
  • Problem Resolution: Identify and resolve patient complaints, directing calls to appropriate departments as needed.
  • Administrative Tasks: Complete prior authorizations, referrals, and manage work queues to ensure smooth operations.
Requirements
  • High school diploma or equivalent required.
  • 0-2 years of experience in a Clinic Office Specialist role or medical receptionist position.
  • Basic medical terminology experience preferred.
Preferred Qualifications
  • Associate's or Vocational degree in a related field.
  • Medical Reception or equivalent program.
  • 0-2 years of previous scheduling experience with electronic medical records.
Physical Demands
  • Sedentary work environment with occasional lifting of up to 10 pounds.


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