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Patient Services Coordinator

2 months ago

Eden Prairie, Minnesota, United States Advent Full time
{"title": "Patient Services Representative", "description": "Unlock Your Potential with Advent

At Advent, we're not just looking for employees - we're seeking passionate individuals who share our commitment to delivering exceptional patient care. As a Patient Services Representative, you'll be the face of our organization, interacting with patients at various stages of their treatment journey.

Your Key Responsibilities:
  • Provide exceptional patient registration and check-in services, ensuring accurate and efficient processing.
  • Order and upload sleep study reports, utilizing our electronic health record system.
  • Review and schedule patient appointments, ensuring seamless coordination with our clinical team.
  • Offer overflow call center support, providing timely and empathetic responses to patient inquiries.
  • Take ownership of clinic opening and closing procedures, ensuring a smooth and organized work environment.
  • Manage patient documentation, payment, and medical supplies, working collaboratively with our team to maintain a high level of quality and productivity.
What We're Looking For:
  • Previous medical experience, with a proven track record of delivering high-quality patient care.
  • Excellent time management and multitasking skills, with the ability to work effectively in a fast-paced environment.
  • Strong customer service focus, with a passion for delivering exceptional patient experiences.
  • Proficiency in technology, including Outlook, Word, Excel, and Electronic Health Records.
  • A solutions-oriented problem solver, with a strong work ethic and commitment to teamwork.
Why Choose Advent?
  • Competitive compensation package, including 16+ days of PTO and holiday pay.
  • Comprehensive benefits, including medical, dental, and vision insurance options, as well as a generous employer-paid HRA account.
  • 401k contribution and life insurance, providing peace of mind and financial security.
  • A culture that values kindness, solutions-mindedness, and open communication, creating a positive and supportive work environment.
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