Respite Care Coordinator

2 weeks ago

Washington, United States Southern Cross Care (WA) Inc. Full time

Opportunity to Lead and Inspire Change

Become a pivotal figure in one of Western Australia's prominent aged care organizations.

Tax Benefits: Salary packaging options available up to $18,550 annually.

At Southern Cross Care (WA), we are dedicated to enhancing the lives of individuals, fostering connections within communities. Our mission is clear, and our commitment is unwavering.

Join us in making Southern Cross Care (WA) a remarkable place where your contributions are valued and impactful.

Role Overview:

As the Respite Team Leader, you will coordinate and design activities that are engaging and meaningful, tailored to meet the unique needs and abilities of our clients. You will oversee the daily operations and provide leadership at our respite centers.

This role requires flexibility, as you will work across multiple locations.

Key Responsibilities:
  1. Ensure the delivery of high-quality services to all clients and caregivers at the Respite Centers.
  2. Develop engaging activities that cater to the preferences and needs of attendees.
  3. Foster a motivated and skilled respite care team, promoting collaboration and problem-solving.
  4. Provide guidance, mentorship, and supervision to the respite care team.
  5. Manage staffing responsibilities, including onboarding, training, and performance evaluations.
  6. Participate in team meetings to implement improvements and changes.
  7. Work alongside the Manager of Care Coordination to proactively manage incidents and feedback, ensuring continuous improvement.
  8. Encourage a positive team culture and drive towards success.
  9. Support the team in developing effective problem-solving skills.
  10. Monitor client engagement and satisfaction, promoting excellent customer service.
  11. Market Respite Center services within the community to identify growth opportunities.
Candidate Profile:

The ideal candidate will possess a minimum of three years' experience in a similar role within a large, complex service delivery organization. Familiarity with Procura is highly regarded.

Essential Qualifications:
  • Compliance with criminal history checks as per the Aged Care Act 1997, including a satisfactory National Police Clearance.
  • Legal working rights in Australia.
  • Consent to receive annual influenza and COVID vaccinations as per Federal legislation.
Benefits of Working with Us:

At Southern Cross Care (WA), we prioritize being an employer of choice. We offer a supportive environment along with:

  • Not-for-profit salary packaging options of up to $15,900 for general living expenses and $2,650 for entertainment.
  • Corporate Health Insurance through HBF.
  • Access to a free employee assistance program.
  • Opportunities for professional development across a diverse range of services.
  • Starting annual leave of four weeks.
  • Carers/personal leave.
  • Service Awards for long-term employees.
  • A flexible working environment.
Application Process:

To express your interest, please submit an updated resume along with a cover letter detailing your experience and suitability for the role.

Interview Requirements:

If selected for an interview, candidates will be required to provide:

  • A National Police Clearance, current within six months (or proof of application).
  • An immunization record (2024 Flu & x3 COVID19).
  • Relevant qualifications.
About Southern Cross Care (WA):

With over 50 years of service, Southern Cross Care (WA) is a purpose-driven, not-for-profit organization dedicated to enhancing social, health, and economic development in Western Australia. We deliver integrated services to meet the complex health, care, and accommodation needs of our aging population and those living with mental health challenges.

Our committed team of approximately 900 employees and 130 volunteers provides care and services to over 3,000 West Australians across various sectors, including residential care, retirement living, mental health support, community housing, and home care.

Our promise is to enable extraordinary outcomes through our core values: Listen, Act, Persevere, Collaborate.

Southern Plus and Southern Cross Housing Ltd. are part of the Southern Cross Care (WA) Inc. Group.

Southern Cross Care (WA) is an equal opportunity employer, committed to diversity and inclusion.

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