Respite Care Coordinator

2 weeks ago

Washington, United States Southern Cross Care (WA) Inc. Full time

Opportunity to Lead and Inspire Change

Become a pivotal part of one of Western Australia's leading aged care organizations.

Tax Benefits: Salary packaging options available up to $18,550 per annum.

At Southern Cross Care (WA), we are dedicated to enhancing the lives of individuals every day, fostering connections within communities. Our mission is clear: to provide essential care, support, and accommodation for West Australians in need, driven by our strong passion for service.

Southern Cross Care (WA) offers a unique opportunity to make a significant impact, be recognized for your contributions, and help create an extraordinary environment.

Role Overview:

As a Respite Team Leader, you will coordinate and plan engaging activities tailored to meet the individual needs and capabilities of our clients. You will oversee the daily operations and leadership of the respite centers, which are located in different areas. A flexible working arrangement is available.

Key Responsibilities:
  1. Ensure the delivery of high-quality services to all clients and caregivers at the Respite Centers.
  2. Design and implement meaningful activities that resonate with the preferences of attendees.
  3. Foster a motivated and skilled respite care team, promoting collaborative problem-solving.
  4. Provide guidance, mentorship, and supervision to the respite care team.
  5. Manage staffing responsibilities, including onboarding, training, performance assessments, and leave management.
  6. Engage in team meetings to drive improvements and implement necessary changes.
  7. Work closely with the Manager of Care Coordination to proactively manage incidents and feedback, committing to continuous enhancement.
  8. Encourage a positive team culture and a drive for success.
  9. Support the team in developing effective problem-solving skills.
  10. Monitor client engagement and satisfaction, ensuring exceptional customer service.
  11. Promote Respite Center services within the community to identify growth opportunities.
Candidate Profile:

The ideal candidate will possess a minimum of three years' experience in a similar role within a large and complex service delivery organization. Familiarity with Procura is advantageous.

Requirements:
  • Compliance with criminal history checks as mandated by the Aged Care Act 1997, including a satisfactory National Police Clearance.
  • Valid working rights in Australia.
  • Consent to receive annual influenza and COVID vaccinations in accordance with federal regulations.
Benefits of Working with Us:

At Southern Cross Care (WA), we strive to be an employer of choice, offering a supportive and positive work environment along with:

  • Not-for-profit salary packaging options for general living expenses and entertainment.
  • Corporate health insurance with HBF.
  • Access to a free employee assistance program.
  • Opportunities for professional development across a diverse range of services.
  • Starting annual leave of four weeks.
  • Carers/personal leave.
  • Service awards for long-term employees.
  • A flexible working environment.
Application Process:

To express your interest, please submit an updated resume along with a cover letter detailing your experience and suitability for the role.

Important Notes:

If your application progresses to the interview stage, you will be required to provide:

  • A current National Police Clearance (within six months) or evidence of application.
  • Your immunization record (2024 Flu & x3 COVID-19 vaccinations).
  • Relevant qualifications.
About Southern Cross Care (WA):

With over 50 years of service, Southern Cross Care (WA) is a purpose-driven, not-for-profit organization dedicated to social, health, and economic development in Western Australia. We enable the delivery of integrated services to meet the complex health, care, and accommodation needs of our aging population and those living with mental health challenges.

Our committed team of approximately 900 employees and 130 volunteers provide care and services to over 3,000 West Australians across various sectors, including residential care, retirement living, mental health, community housing, and home care.

Our promise is to enable extraordinary experiences by adhering to our core values: Listen, Act, Do not give up, Work as one.

Southern Plus and Southern Cross Housing Ltd. are part of the Southern Cross Care (WA) Inc. Group.

Southern Cross Care (WA) is an equal opportunity employer committed to diversity and inclusion.

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