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Respite Care Supervisor

2 months ago

Washington, United States Southern Cross Care (WA) Inc. Full time

Opportunity to Lead a Dedicated Team

This is your opportunity to take charge of a small group and foster positive transformations in the lives of others.

As one of the prominent aged care organizations in Western Australia, we are committed to enhancing the quality of life for our clients.

Attractive Salary Packaging: Enjoy a salary package that allows you to minimize your tax obligations, with options up to $18,550 per annum.

About Southern Cross Care (WA): We are dedicated to helping individuals live remarkable lives, connected to their communities. Our mission is clear, and our enthusiasm is unwavering.

At Southern Cross Care (WA), you can make a significant impact, contribute meaningfully, and be recognized for your valuable efforts.

Role Overview:

As the Coordinator, you will oversee and design activities that are engaging and meaningful, tailored to meet the unique needs and capabilities of our clients. You will manage the daily operations and leadership of the respite centers, ensuring a high standard of service delivery.

Key Responsibilities Include:

  1. Guaranteeing the provision of reliable, high-quality services to all clients and caregivers within the Respite Centers.
  2. Creating engaging activities that cater to the preferences and needs of attendees.
  3. Leading a motivated and skilled respite care team, promoting collaborative working and effective problem-solving.
  4. Providing mentorship, coaching, and supervision to the respite care team.
  5. Managing staffing responsibilities, including onboarding, training, performance evaluations, and leave planning.
  6. Participating in team meetings to implement improvements and changes.
  7. Working closely with the Manager of Care Coordination to ensure proactive incident management and a commitment to continuous enhancement.
  8. Fostering a positive team culture and striving for success.
  9. Supporting the team in developing effective problem-solving abilities.
  10. Monitoring client engagement and satisfaction, promoting excellent customer service.
  11. Actively marketing Respite Center services within the community to identify growth opportunities.

Candidate Profile:

The ideal candidate will possess a minimum of three years of experience in a similar role within a large and complex service delivery organization. Familiarity with Procura is highly desirable.

Requirements:

  • Compliance with criminal history checks as mandated by the Aged Care Act 1997, including a satisfactory National Police Clearance.
  • Valid working rights in Australia.
  • Consent to receive annual influenza and COVID vaccinations in accordance with Federal regulations.

Benefits of Working with Us:

At Southern Cross Care (WA), we are dedicated to being an employer of choice. We offer a supportive and positive work environment, along with the following benefits:

  • Not-for-profit salary packaging options, including up to $15,900 for general living expenses and $2,650 for entertainment.
  • Corporate health insurance with HBF.
  • Access to a free employee assistance program.
  • A diverse range of services that promote professional development and growth.
  • Annual leave starting at four weeks.
  • Carers/personal leave.
  • Service awards for long-standing employees.
  • A flexible working environment.

Application Process:

To express your interest, please submit an updated resume along with a cover letter detailing your experience and suitability for the role.

Interview Requirements:

  • Current National Police Clearance (within the last six months) or evidence of application.
  • Immunization records for the 2024 flu season and three COVID-19 vaccinations.
  • Relevant qualifications.

About Southern Cross Care (WA):

Established over 50 years ago, Southern Cross Care (WA) is a purpose-driven, not-for-profit organization dedicated to social, health, and economic development in Western Australia. We facilitate the delivery of integrated services to meet the complex health, care, and accommodation needs of our aging population and those living with mental health challenges.

Our passionate team of approximately 900 employees and 130 volunteers provides care and services to over 3,000 West Australians across our diverse portfolio, which includes residential care, retirement villages, mental health services, community housing, and home care.

Our commitment to our clients, residents, and each other is to enable extraordinary outcomes through our core values: Listen, Act, Persist, Collaborate.

Southern Plus and Southern Cross Housing Ltd. are part of the Southern Cross Care (WA) Inc. Group.

Southern Cross Care (WA) is an equal opportunity employer committed to diversity and inclusion.