Service Coordinator
2 days ago
Job Summary
The Service Booker is a key member of our team at Warren Henry Automotive Group, responsible for ensuring repairs are completed efficiently and effectively. This role requires strong organizational and communication skills, as well as the ability to work accurately and independently.
Key Responsibilities
- Review and verify repair orders for accuracy and completeness.
- Enter labor operation codes, failure codes, and other administrative data onto repair orders.
- Interpret and translate technician comments into damage codes/operation codes.
- Issue receipts, refunds, credits, or change due to customers.
- Work with the Warranty Administrator to check repair orders against vehicle service history.
- Assist Service Advisors with closing open warranty repair orders.
- Perform other administrative tasks as assigned by management.
Requirements
- High school diploma or equivalent required.
- Excellent communication and organizational skills.
- Intermediate level of competency using Microsoft Office Suite.
- Ability to work accurately and independently.
Preferred Qualifications
- Bilingual in English and Spanish.
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