Medical Office Coordinator

4 days ago


Miami, Florida, United States KIDZ MEDICAL SERVICE. Full time
Job Summary

KIDZ MEDICAL SERVICE is seeking a highly organized and detail-oriented Medical Office Coordinator to join our team. As a Medical Office Coordinator, you will be responsible for performing day-to-day administrative functions in a busy pediatric Genetics practice.

Key Responsibilities
  • Authorization and Referral Management: Obtain authorizations and referrals for procedures, genetic testing, drugs, and office visits.
  • Insurance Verification and Scheduling: Verify insurance coverage and schedule patient appointments, including new patient appointments and follow-up visits.
  • Multi-Tasking and Prioritization: Manage competing demands and prioritize tasks effectively in a high-paced environment.
Requirements
  • Education and Experience: High school diploma or general education degree (GED), or 2+ years related experience and/or training, or equivalent combination of education and experience.
  • Computer Skills: Microsoft Outlook, Word, Excel, and Adobe; experience working with medical practice management software a plus.
  • Other Skills: Experience working as a patient representative, medical insurance knowledge, and experience in requesting/submitting prior authorization for various diagnostic exams, prescriptions, etc.
Competencies
  • Adaptability: Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation.
  • Attendance/Punctuality: Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
  • Customer Service: Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service.
  • Dependability: Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments.
  • Ethics: Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically.
  • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
  • Organizational Support: Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values.
  • Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback.
  • Written Communication: Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs.


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