Residential Services Coordinator

2 weeks ago


Miami, Florida, United States Miami Rescue Mission Inc Full time
Job Overview

Are you passionate about making a positive impact in the lives of individuals facing challenges? At Miami Rescue Mission Inc, we are dedicated to providing essential services to those in need.

About Us

Miami Rescue Mission Inc is a prominent organization committed to supporting the homeless and vulnerable populations in South Florida. We offer a variety of programs including emergency shelter, educational opportunities, job training, and transitional housing.

We are currently seeking full-time Residential Services Coordinators to oversee clients at our shelter facilities.

Available Shifts:
  • 7:30 AM - 4:00 PM
  • 1:00 PM - 9:30 PM
  • 2:30 PM - 11:00 PM
  • 11:00 PM - 7:30 AM

Position Summary

The Residential Services Coordinator is responsible for monitoring and supporting residents within our facilities. Key responsibilities include facilitating new resident orientations, ensuring compliance with facility rules, managing emergencies, and providing logistical support for various events.

Key Responsibilities

  • Manage front desk operations and ensure respectful treatment of clients and visitors.
  • Conduct regular safety checks and address any hazardous conditions promptly.
  • Report maintenance issues to the appropriate supervisor.
  • Maintain a secure and clean environment for all residents and staff.
  • Handle emergencies according to established protocols and submit timely incident reports.
  • Respond to inquiries via email and phone, keeping communication open with team members.
  • Monitor resident activities to ensure a respectful atmosphere.
  • Assist in the orientation process for new residents and volunteers.
  • Engage with residents, making informed decisions with empathy and adherence to policies.
  • Participate in spiritual or community outreach activities as needed.
  • Adhere to the organization's mission and values.
  • Perform additional duties as assigned.

Qualifications

  • High school diploma or GED required; coursework in social work or related fields preferred.
  • Minimum of one year of experience in social services or a related field.
  • Strong moral character with an understanding of homelessness and addiction issues.
  • Excellent communication, organizational, and computer skills.
  • Able to multitask and make fair decisions with compassion.
  • Strong interpersonal skills to engage effectively with a diverse population.
  • Proficient in English, both written and spoken.

Physical Requirements

  • Must be mobile and able to perform various physical tasks.
  • Ability to lift and carry items weighing up to 25 pounds.
  • Must have good vision, hearing, and speech capabilities.
  • Ability to navigate the facility independently.

Benefits

  • Complimentary meals on-site.
  • Birthday and work anniversary days off.
  • Employee discounts and paid time off.
  • Comprehensive health insurance options.
  • Company-paid life insurance and retirement plan with matching contributions.

We welcome qualified candidates to apply. A background screening is required. Miami Rescue Mission Inc is a drug-free workplace and an Equal Opportunity Employer.



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