Business Development Manager

3 days ago


Los Angeles California, United States AECOM Full time
Job Description

AECOM is seeking a dynamic and experienced Business Development Manager to drive business growth for Los Angeles County Metropolitan Transportation Authority (Metro). This external facing leader will represent AECOM with Metro and be responsible for business development, sales, and strategy across all divisions for this key client with a goal of winning new and repeat business for all of AECOM's service offerings.

Key Responsibilities
  • Fully accountable for all business development activities with Metro.
  • Represent AECOM and serve as a point of contact with Metro Leadership.
  • Review and understand AECOM's obligations on current Metro contracts. Works with Regional Business Line Leader and operations team to facilitate successful project delivery, including rate negotiations strategy.
  • Manage the AECOM Metro Client Account Team. Set strategic direction to business development with Metro.
  • Regularly meet with staff from multiple levels of Metro to obtain feedback on AECOM's performance, understand and serve needs, and proactively identify opportunities.
  • Position AECOM for pursuits and promote AECOM capabilities in front of the client.
  • Leads preparation of Client Account Plan, coach pursuit teams in the development of winning Opportunity Capture Plans and coordinate resources with Marketing Lead. May serve as capture manager for Enterprise Critical Pursuits.
  • Develop and execute pursuit strategies to increase market share across Metro's pipeline of opportunities and coordinates pursuits among different disciplines.
  • Monitor client satisfaction and addresses performance issues.
  • Ensure Metro continues to be a sustainable source of repeat business.
  • Work with Regional Business Line Leader and Director of Growth for West Coast, Division Managers, and Pacific Northwest Business Development Leader on development of sales, strategies and opportunities.
  • Develop and executes a Metro focused conference plan. Maintain a high profile with Metro and transportation industry. Attend conferences and workshops to strengthen existing Metro relationships and establish new Metro relationships.
  • Has a keen understanding of industry trends and market drivers.
  • Provides leadership in recruiting, training, and retaining top talent for Metro opportunities and projects.

Key Performance Indicators: client satisfaction survey responses, Net Service Revenue (NSR) wins, NSR bookings, and NSR delivered.



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