Cycling Specialist
5 days ago
We're a team of passionate individuals dedicated to pushing the boundaries of human-powered transportation. Since 1974, we've been driven by innovation and a commitment to creating the best bikes and delivering exceptional rider experiences.
Job SummaryWe're seeking a skilled Cycling Specialist to join our team at Specialized Franklin, IN. As a critical member of our retail team, you'll be responsible for delivering world-class rider service, enhancing rider satisfaction, and contributing to meeting sales and profitability goals.
Key Responsibilities- Deliver exceptional rider service, ensuring ongoing sales and high levels of rider satisfaction
- Meet and connect with riders, asking questions and listening to their needs, then providing options and advice to meet those needs
- Inspire riders to buy, celebrate purchases, and create lasting positive impressions of the specialist, Specialized, and the purchase process
- Assist in maintaining visual merchandising standards, restocking as needed, and ensuring product presentation areas remain clean and organized
- Perform general cleanliness duties, including light janitorial work
- Stay current on product features using company literature and available training
- Regularly attend work and be punctual
- Passion for cycling and the Specialized brand
- 1-3 years of retail experience preferred
- Excellent communication skills to effectively interact with riders and team members
- Ability to work as business dictates, including weekends
- Physical ability to stand for extended periods, walk, kneel, or reach
- Able to lift at least 20 lbs. or more and use proper lifting techniques
- Industry-leading Employee Purchase program
- Long-term loan of a current model-year demo bike
- Medical, dental, vision, and life insurance
- Morning and evening rides with the team
We're committed to building a diverse and inclusive workforce where every teammate can succeed. If you're passionate about cycling and delivering exceptional rider experiences, we encourage you to apply and join our team at Specialized Franklin, IN.
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