Current jobs related to Technical Support Specialist - Franklin, Wisconsin - TIER4 GROUP

  • Technical Support Specialist

    1 month ago

    Franklin, Wisconsin, United States Staffing Full time

    Job OverviewWe are seeking a highly skilled Technical Support Analyst to join our team at Staffing. As a Technical Support Analyst, you will be responsible for providing technical assistance to our clients via phone and chat interactions.Key ResponsibilitiesProvide technical support for hardware, software, and connectivity issuesUtilize remote access...

  • IT Support Specialist

    2 weeks ago

    Franklin, Wisconsin, United States HERMLE USA Full time

    Job Title: IT Support SpecialistHERMLE USA, Inc. is seeking a highly skilled IT Support Specialist to join our team. As a key member of our IT department, you will provide technical support and training to end-users, troubleshoot software issues, and maintain the company's IT infrastructure.Responsibilities:Provide helpdesk support and training to...

  • IT Support Specialist

    1 month ago

    Franklin, Wisconsin, United States HERMLE USA Full time

    Job OverviewHERMLE USA, Inc. is seeking a highly skilled IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our customers and employees.Key Responsibilities:Provide technical support and training to end usersConfigure and troubleshoot Windows computers and other...

  • IT Support Specialist

    1 week ago

    Franklin, Wisconsin, United States HERMLE USA Full time

    Job SummaryWe are seeking a highly skilled and motivated IT Support Specialist to join our team at HERMLE USA, Inc. The successful candidate will provide top-notch technical support to our employees and customers, ensuring seamless operation of our IT infrastructure.Key ResponsibilitiesProvide helpdesk support and training to end usersSourcing, setting up...

  • Client Support Specialist

    1 month ago

    Franklin, Wisconsin, United States Signarama Franklin, WI Full time

    Job OverviewWe are seeking a highly skilled Client Support Specialist to join our team at Signarama Franklin, WI. As a key member of our team, you will be responsible for delivering exceptional customer service and supporting our internal marketing efforts.Key ResponsibilitiesCustomer Engagement: Respond promptly to customer inquiries, provide expert...

  • Diagnostic Imaging Specialist

    2 weeks ago

    Franklin, Wisconsin, United States Gifted Healthcare Full time

    Diagnostic Imaging SpecialistGifted Healthcare is an award-winning staffing agency that offers clinician contracts at premier healthcare facilities across the United States. Our mission is to help clinicians thrive and advance their careers by providing exceptional job opportunities, day one benefits, and 24/7 support.Key ResponsibilitiesOperate CAT scan...

  • Laboratory Research Specialist

    2 weeks ago

    Franklin, Wisconsin, United States System One Holdings, LLC Full time

    Job Title: Laboratory Research Specialist Location: Hours/Schedule: Rotating days 2 on 2 off Type: Contract Responsibilities * Lead research and conduct trials/experiments, gathering data and reporting findings on assignments/projects that are moderately complex * Apply technical knowledge using established processes/protocols * Independently plan,...

  • Laboratory Research Specialist

    6 days ago

    Franklin, Wisconsin, United States Manpower Group Inc. Full time

    Key Responsibilities:As a Laboratory Research Specialist, you will be part of the R&D Department, supporting research and quality control teams. Your primary role will be to conduct research trials and experiments, gather and analyze data.Key Skills:Independently plan, prioritize, and manage lab activitiesReport research findings and collaborate with team...

  • Diagnostic Imaging Specialist

    6 days ago

    Franklin, Wisconsin, United States Gifted Healthcare Full time

    Gifted Healthcare is a leading staffing agency that offers clinician contracts at premier healthcare facilities across the United States. Our mission is to help clinicians thrive and advance their careers by providing exceptional job opportunities, day one benefits, and 24/7 support.As a CT Technologist, you will operate CAT scan equipment and send images to...

  • Diagnostic Imaging Specialist

    2 weeks ago

    Franklin, Wisconsin, United States Care Dynamics, LLC Full time

    Job OverviewCare Dynamics, LLC is seeking a skilled Diagnostic Imaging Specialist to join our team in Franklin, WI. This contract role requires a detail-oriented individual with experience in computerized tomography, capable of working rotating shifts in a busy healthcare environment.Key Responsibilities:Capture diagnostic images using computerized...

  • Client Support Specialist

    7 days ago

    Franklin, Wisconsin, United States Signarama Franklin, WI Full time

    Customer Service RoleSignarama Franklin, WI is seeking a skilled Customer Service Representative to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer experiences and providing expert recommendations to our clients.Key Responsibilities:Respond promptly to customer inquiries and provide accurate...

  • Maintenance Specialist

    4 weeks ago

    Franklin, Wisconsin, United States QPS Employment Group Full time

    Maintenance Technician Job DescriptionWe are seeking a skilled Maintenance Technician to join our team at QPS Employment Group. As a Maintenance Technician, you will be responsible for maintaining, repairing, and troubleshooting machines, mechanical equipment, and buildings.Key Responsibilities:Maintain and repair machines, mechanical equipment, and...

  • Diagnostic Imaging Specialist

    2 weeks ago

    Franklin, Wisconsin, United States Health Advocates Network Full time

    Diagnostic Imaging Specialist OpportunityWe are seeking a skilled Diagnostic Imaging Specialist to join our team at Health Advocates Network. As a Diagnostic Imaging Specialist, you will be responsible for operating X-ray equipment to produce high-quality images for diagnostic purposes.Key Responsibilities:Operate X-ray equipment to produce high-quality...

  • Safety Specialist

    4 weeks ago

    Franklin, Wisconsin, United States Lee Mechanical Full time

    Safety Specialist Job DescriptionJob Summary:We are seeking a highly skilled Safety Specialist to join our team at Lee Companies. The successful candidate will be responsible for implementing, managing, and monitoring safety programs, policies, and procedures that meet OSHA and other applicable requirements.Key Responsibilities:Assist in the development,...

  • Travel Nurse ICU Specialist

    1 month ago

    Franklin, Wisconsin, United States PHP Full time

    Job Title: Travel Nurse ICU SpecialistWe are seeking a skilled Travel Nurse ICU Specialist to join our team at PHP. As a Travel Nurse ICU Specialist, you will be responsible for providing high-quality patient care in a fast-paced ICU environment.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNDuration: 13 weeksShift: 12 hours,...

  • RN Medical Specialist

    2 weeks ago

    Franklin, Wisconsin, United States Optimum Staffing, Inc. Full time

    Job Title: RN Medical SpecialistWe are seeking a skilled RN Medical Specialist to join our team at Optimum Staffing, Inc.Job Summary:The RN Medical Specialist will provide high-quality patient care in a fast-paced medical surgical environment. The ideal candidate will have experience in acute care and be able to work effectively in a team...

  • Safety Specialist

    2 weeks ago

    Franklin, Wisconsin, United States Lee Mechanical Full time

    Safety Specialist Job DescriptionAt Lee Companies, we are seeking a highly skilled and experienced Safety Specialist to join our team. As a key member of our organization, you will play a critical role in ensuring the safety and well-being of our employees, customers, and the general public.Key Responsibilities:Develop and implement safety policies and...

  • Radiology Imaging Specialist

    7 days ago

    Franklin, Wisconsin, United States OneStaff Medical Full time

    Job Title: Radiology Imaging SpecialistJob Summary: OneStaff Medical is seeking a skilled Radiology Imaging Specialist for a travel assignment in Wisconsin. As a key member of our team, you will be responsible for utilizing cutting-edge imaging methods to visualize the inside of the human body.Responsibilities:Use advanced imaging equipment to create...

  • Diagnostic Imaging Specialist

    2 weeks ago

    Franklin, Wisconsin, United States OneStaff Medical Full time

    Job DetailsOneStaff Medical is seeking a skilled Diagnostic Imaging Specialist for a travel assignment in Wisconsin.This opportunity offers a 13-week contract with 40 hours of work per week, with a shift of 8 hours in the evenings.The ideal candidate will have experience as a CT Technologist and be able to work independently with minimal supervision.As a...

  • Diagnostic Imaging Specialist

    7 days ago

    Franklin, Wisconsin, United States OneStaff Medical Full time

    OneStaff Medical is seeking a skilled Diagnostic Imaging Specialist for a travel assignment in Wisconsin.Job Description & RequirementsSpecialty: CT TechnologistDiscipline: Allied Health Professional40 hours per weekShift: 10 hours, eveningsEmployment Type: TravelAs a Diagnostic Imaging Specialist, you will work closely with our team to provide high-quality...

Technical Support Specialist

2 months ago

Franklin, Wisconsin, United States TIER4 GROUP Full time
Job Overview

Position: Onsite Technical Support Specialist

Location: Remote

Type: Onsite

Perks: Competitive Compensation, Benefits, Complimentary Meals

About TIER4 GROUP: TIER4 GROUP is expanding its onsite technical support division, currently staffed by a dedicated team of professionals focused on equipping new employees with essential technology and managing device refresh cycles. We are committed to delivering exceptional technical assistance in a dynamic and demanding environment.

Role Summary: We are in search of an IT Support Specialist who is enthusiastic about troubleshooting technical challenges and enhancing user satisfaction. This position requires leveraging your expertise in PC and mobile device hardware, software setups, operating systems, and network configurations to resolve technical issues and assist our clients effectively.

Key Responsibilities:

  1. Technical Assistance:
  • Deliver multi-channel technical support in a fast-paced setting while managing multiple tasks simultaneously.
  • Utilize your experience and communication skills to navigate processes and resolve issues while keeping clients informed about the technology landscape.
  1. Client Engagement:
  • Employ your technical knowledge to analyze problems and develop solutions, ensuring quick resolutions whenever feasible.
  • Conduct initial consultations with clients to assess and address their requirements.
  1. Innovation and Improvement:
  • Propose enhancements to processes and services with a mindset geared towards continuous learning.
  • Collaborate with senior team members to foster innovation and implement new ideas.
  1. Relationship Management:
  • Build and maintain strong relationships with both internal and external stakeholders.
  • Engage in temporary project assignments as required.
  1. Client Communication:
  • Exhibit excellent customer service abilities, effectively communicating with clients at all levels.
  • Provide suggestions for enhancing the client experience.

Required Qualifications:

  • Associate's or Bachelor's degree in Computer Science, Information Systems, or a related discipline, or equivalent practical experience.
  • A minimum of 2 years in a technical support role.
  • Proficient in troubleshooting computer and mobile device hardware and software issues.
  • Strong verbal and written communication skills, with the ability to quickly establish rapport with clients.
  • Excellent analytical skills and problem-solving capabilities.
  • Attention to detail, including clear and concise documentation practices.
  • Flexibility to adapt to evolving business needs.

Technical Skills:

Essential:

  • Asset Management and Desktop Support
  • Desktop Imaging and Deployment
  • Equipment Setup and Configuration

Preferred:

  • Team collaboration skills.
  • Detail-oriented approach.
  • Experience with Windows 11 and macOS support.
  • Ability to perform under pressure.

If you are driven, meticulous, and passionate about technology support, we encourage you to consider this opportunity.