Client Service Associate, Bilingual English and Spanish

3 days ago


Phoenix, Arizona, United States Guidepoint Full time
About Guidepoint

Guidepoint is a leading research enablement platform that empowers clients to make informed decisions. Our innovative technology, real-time data, and expert network help clients navigate complex information and turn answers into action.

Job Summary

We are seeking a highly motivated Client Service Associate to join our team. As a Client Service Associate, you will play a vital role in understanding client needs and identifying experts who can provide valuable insights. You will work closely with project managers to develop strategies for client projects and utilize various resources to identify top experts.

Key Responsibilities
  • Work with project managers to develop strategies for client projects
  • Utilize various resources to identify top experts, including LinkedIn, press releases, case studies, and the internet
  • Screen experts to determine their suitability for client projects and develop professional profiles
  • Collaborate with colleagues to deliver excellent results for clients
Requirements
  • Bachelor's degree with a strong academic record
  • Previous internship, volunteering, or extracurricular experience
  • Work authorization required
  • Excellent time management and organizational skills
  • Outgoing personality with the ability to communicate effectively with people at all levels
  • Intellectual curiosity and desire to learn
  • Excellent written and verbal communication skills
  • Demonstrated ability to work independently and as part of a team
What We Offer
  • Annual base salary of $55,000
  • Eligibility for a yearly bonus of up to $4,000 based on performance
  • Comprehensive benefits package, including medical, dental, and vision plans
  • 401(k) matching and life insurance
  • Commuter benefits and corporate discounts
  • Development opportunities through LinkedIn Learning
  • Casual work environment and team-building activities


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