Warehouse Operations Supervisor

2 weeks ago


Allentown, Pennsylvania, United States Integrity Staffing Solutions Full time

The Warehouse Operations Supervisor will be actively engaged in daily activities on the warehouse floor.

They are responsible for overseeing and directing team members, ensuring that tasks are executed effectively and safely. Their proactive involvement enables them to monitor workflow, resolve issues promptly, and sustain productivity levels.

This role also includes significant responsibilities in training new hires, managing employee relations, handling payroll, and ensuring compliance with safety regulations.
Shift Schedule: Monday - Friday, 9am - 6pm, with flexibility for overtime and weekend work as required. This is a long-term temporary position.
An individual must be capable of performing the essential functions of this role with or without reasonable accommodation.

  • Establish and nurture relationships with client managers through regular interactions and weekly meetings. Gather client feedback regarding the performance of hourly associates and address departmental concerns. Provide clients with the necessary guidance and support to ensure a successful partnership.
  • Collaborate with Integrity Human Resources to uphold an 'open door' policy with hourly associates, addressing inquiries about policies and procedures, actively listening to concerns, escalating issues as necessary, and maintaining confidentiality.
  • Organize and oversee large group meetings for hourly associates, including initial Welcome Meetings.
  • Work with Integrity Human Resources to deliver performance evaluations and manage disciplinary actions, including terminations, for hourly associates.
  • Communicate and ensure compliance with safety and employee relations policies. Collaborate with Integrity Human Resources to investigate complaints or policy deviations and recommend corrective actions as needed.
  • Maintain confidentiality while managing workflows for company and client projects.
  • Engage in site and company project teams focused on process enhancement.
Preferred Minimum Requirements
  • High School Diploma or GED
  • Bilingual/Fluent in English & Spanish
  • 3+ years of supervisory experience, particularly with large groups
  • Experience in team leadership; background in retail, warehouse, or staffing environments preferred
  • Exceptional customer service, organizational, and time management skills
  • Advanced proficiency in Microsoft Excel and web-based applications/systems
  • Adept at problem-solving in a fast-paced and dynamic environment
  • Willingness to adjust work schedule for overtime and adapt to changing business needs
  • Ability to work onsite and modify schedule based on business requirements.


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