Beverage Operations Manager

1 week ago


Eagle Pass, Texas, United States Kickapoo Lucky Eagle Casino Full time
Exciting Opportunity as a Beverage Operations Manager

Position Overview:

We are seeking a proactive and experienced Beverage Operations Manager to oversee the beverage department at Kickapoo Lucky Eagle Casino. In this role, you will be responsible for ensuring the smooth operation of the beverage services, maintaining exceptional service standards, and adhering to all applicable regulations.

Key Responsibilities:

  • Ensure adherence to relevant laws and regulations
  • Uphold high standards of customer service and product excellence
  • Oversee beverage inventory management and cost efficiency
  • Train and lead team members effectively
  • Address guest concerns and ensure their satisfaction
  • Collaborate with other departments to fulfill operational requirements
  • Review financial reports for accuracy and compliance
  • Implement safety and security protocols
  • Perform additional duties as required

Qualifications:

  • High School Diploma or GED is required
  • At least 5 years of experience in restaurant, bar, or casino management
  • Familiarity with beverage operations and industry regulations
  • Strong English communication skills
  • Ability to work independently and thrive under pressure

Skills and Abilities:

  • Strong relationship management capabilities
  • Excellent critical thinking and problem-solving skills
  • Positive demeanor and leadership qualities
  • Ability to perform in a fast-paced environment
  • Outstanding customer service skills

Physical Demands:

  • Standing, sitting, walking, bending, and lifting up to 30 lbs
  • Good hand-eye coordination and manual dexterity
  • Ability to maintain focus for extended periods

Work Environment:

  • Office and casino floor settings
  • Regular interaction with the public
  • Exposure to varying noise levels and working under pressure
  • Travel may be necessary

Conditions of Employment:

  • Must obtain and maintain necessary licenses
  • Authorization to work in the United States
  • Compliance with internal policies and procedures


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