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Beverage Operations Manager

2 months ago

Eagle Pass, Texas, United States Kickapoo Lucky Eagle Casino Full time
Opportunity for a Beverage Operations Manager

Position Summary:

We are seeking a motivated and experienced Beverage Operations Manager to oversee the beverage division at Kickapoo Lucky Eagle Casino. This role involves ensuring the efficient management of beverage services while adhering to all applicable laws and standards.

Primary Responsibilities:

  • Ensure adherence to all legal and regulatory requirements
  • Uphold exceptional standards of customer service and product excellence
  • Oversee beverage inventory management and cost efficiency
  • Guide and mentor team members
  • Address guest concerns and guarantee satisfaction
  • Collaborate with various departments to fulfill operational requirements
  • Review financial documentation for accuracy
  • Establish and enforce safety and security protocols
  • Execute additional tasks as needed

Required Qualifications:

  • High School Diploma or equivalent
  • At least 5 years of experience in food and beverage management, preferably in a restaurant, bar, or casino setting
  • Comprehensive knowledge of beverage management and compliance
  • Proficient communication skills in English
  • Capability to work autonomously and thrive under pressure

Essential Skills:

  • Strong relationship-building abilities
  • Excellent analytical and problem-solving skills
  • Positive demeanor and leadership capabilities
  • Adept at functioning in a high-energy environment
  • Outstanding customer service aptitude

Physical Requirements:

  • Ability to stand, sit, walk, bend, and lift items weighing up to 30 lbs
  • Good hand-eye coordination and manual dexterity
  • Capacity to maintain focus for extended periods

Work Environment:

  • Office and casino floor settings
  • Regular interaction with the public
  • Exposure to varying noise levels and high-pressure situations
  • Travel may be necessary

Employment Conditions:

  • Must secure and maintain relevant licenses
  • Authorization to work in the United States is required
  • Adherence to internal policies and procedures is mandatory