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Beverage Operations Manager

2 months ago

Eagle Pass, Texas, United States Kickapoo Lucky Eagle Casino Full time
Exciting Opportunity as a Beverage Operations Manager

Position Overview:

We are seeking a proactive and experienced Beverage Operations Manager to oversee the beverage department at Kickapoo Lucky Eagle Casino. This role is crucial for ensuring the efficient functioning of the beverage services while adhering to all applicable regulations.

Key Responsibilities:

  • Ensure adherence to all relevant laws and regulations
  • Uphold exceptional standards of guest service and product excellence
  • Oversee beverage inventory management and cost efficiency
  • Lead, mentor, and develop team members
  • Address guest concerns and ensure overall satisfaction
  • Collaborate with other departments to fulfill operational requirements
  • Review financial reports for accuracy and compliance
  • Implement safety and security protocols
  • Perform additional duties as required

Qualifications:

  • High School Diploma or GED is mandatory
  • A minimum of 5 years of experience in hospitality, bar, or gaming operations
  • In-depth knowledge of beverage management and compliance
  • Strong proficiency in English communication
  • Ability to operate independently and thrive under pressure

Skills and Abilities:

  • Exceptional relationship management capabilities
  • Strong analytical and problem-solving skills
  • Positive demeanor and leadership attributes
  • Capacity to perform in a fast-paced environment
  • Outstanding guest service abilities

Physical Demands:

  • Ability to stand, sit, walk, bend, and lift items weighing up to 30 lbs
  • Good hand-eye coordination and manual dexterity
  • Ability to maintain focus for extended periods

Work Environment:

  • Office and casino floor settings
  • Regular interaction with the public
  • Exposure to varying noise levels and high-pressure situations
  • Travel may be necessary

Conditions of Employment:

  • Must obtain and maintain required licenses
  • Authorization to work in the United States is essential
  • Adherence to internal policies and procedures is required