Regional Sales Manager, SMB

2 days ago

Jacksonville, Florida, United States PAYSAFE Full time
About Paysafe

Paysafe is a leading payments platform with a strong track record of serving merchants and consumers in the global entertainment sectors.

Our core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions.

With over 20 years of online payment experience, an annualized transactional volume of $140 billion in 2023, and approximately 3,200 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in over 40 currencies around the world.

Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics, and the convergence between brick-and-mortar and online payments.

We are committed to your personal and professional growth, and our culture values humility, high trust & autonomy, a desire for excellence, and meeting commitments.

Job Overview

The Regional Sales Manager, SMB is responsible for managing and leading a team of Outside Sales Representatives.

As a Regional Sales Manager focusing on Small and Medium-Sized Businesses (SMBs), you will be responsible for driving sales growth and revenue opportunities.

This individual is accountable for the monthly and daily sales metrics of new account approvals, new account activations, net revenue, and product sales.

Your primary areas of focus will be on securing new SMB clients, understanding their needs, and offering tailored solutions to meet those needs.

You will lead a team of outside sales representatives to achieve targets and expand market presence.

This individual must be able to coach, train, and motivate outside Sales Representatives to be actively engaged with clients every day, build rapport with clients on every call and meeting, and close the sales call and get the client activated.

Additionally, this individual will need to do summary-level reporting on a monthly, weekly, and daily basis to provide relevant metrics with a qualitative explanation to senior management.

Responsibilities
  1. Develop and execute strategic sales plans to achieve and exceed sales targets within the SMB segment.
  2. Lead, motivate, and mentor a team of outside sales representatives to drive performance and meet individual and team objectives.
  3. Review daily and MTD reports each day and provide written and verbal summaries when necessary to the leadership team.
  4. Identify the needs of the team, identify the actions necessary to meet these needs, and report findings monthly to senior management.
  5. Identify Reps that are behind on their goals and develop and deliver to senior management a plan on how to get the Sales Rep back on track.
  6. Hands-on leader who can routinely motivate high-performing sales reps and provide a process for them to share their best practices with other team members.
  7. Lead daily team huddles and regular one-on-one meetings with team members.
  8. Conduct regular sales meetings for coaching opportunities and performance reviews to ensure continuous improvement and development with the sales team.
  9. Prepare and present monthly performance data, including close rate, approvals, activation, and revenue to senior management.
Key Competencies

Demonstrate the ability to communicate, present, and influence credibly and effectively at all levels in the organization.

Excellent time management and organizational skills.

Excellent verbal and written skills that allow for clear communication of issues and opportunities with the ability to effectively communicate with senior and executive management.

Strong leadership skills, including listening, competence, positive attitude, and passion about helping every Sales Rep excel.

Have a team-oriented mindset with a client-centric focus.

Qualifications

5 years of sales management experience in merchant services or a minimum of 8-10 years' experience in merchant services high-volume outside sales in lieu of management experience.

BA or BS degree preferred but not required.

Experience within the SMB space is highly desired.

Experience using a CRM to manage sales opportunities. Salesforce experience a plus.

Ability to problem-solve and liaise with colleagues to source solutions.

Adaptable; able to quickly learn new technologies and processes.

Strong portfolio of SMB contacts/relationships is a plus.

Strong ability to influence and build trust with the team and all levels in the organization.

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