Inbound Business Development Representative

2 weeks ago

Provo, Utah, United States Rain Retail Software Full time
About the Company

Rain Retail Software is a rapidly growing cloud-based SaaS company based in Provo, Utah. We serve specialty retailers across multiple markets, including crafting, sewing, music, pet, thrift, scuba, and more. Our company values include Happy, Honest, Humble, Hardworking, and Heartfelt, which we strive to represent in every interaction with customers and co-workers alike.

Job Description

We are seeking a dynamic and results-driven Inbound Business Development Representative to join our team. The ideal candidate will be responsible for generating new business opportunities through inbound lead qualification and nurturing. This role requires exceptional communication skills, a customer-centric approach, and a passion for helping businesses succeed through innovative technology solutions.

Key Responsibilities
  • Inbound Lead Qualification: Engage with inbound leads via phone, email, and live chat to understand their business needs, qualify their interest in our POS solutions, and identify opportunities for further engagement.
  • Product Knowledge: Develop a deep understanding of Rain's product offerings, features, and benefits to effectively communicate value propositions to potential customers.
  • Demo Scheduling: Conduct needs assessments and schedule product demos with Account Executives to educate prospects on how our POS solutions can address their specific business challenges and objectives.
  • Relationship Building: Build rapport with prospects and establish trusted advisor relationships by providing expert guidance and personalized recommendations based on their unique requirements.
  • Lead Nurturing: Maintain ongoing communication with leads through follow-up calls, emails, and personalized outreach to nurture relationships and progress them through the sales pipeline.
  • Sales Pipeline Management: Utilize CRM software to track lead interactions, update lead statuses, and prioritize follow-up activities to ensure timely and effective lead management.
  • Collaboration: Work closely with the sales and marketing teams to coordinate efforts, share insights, and optimize lead generation and conversion strategies.
Qualifications
  • Bachelor's degree in Business Administration, Marketing, or related field preferred.
  • Experience in sales, business development, or customer service role, preferably in the technology or software industry.
  • Excellent communication skills, both verbal and written, with a strong ability to articulate complex concepts in a clear and concise manner.
  • Demonstrated ability to build rapport and establish relationships with customers based on trust and credibility.
  • Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.
  • Self-motivated with a positive attitude and a willingness to learn and adapt to evolving business needs.
Benefits
  • Competitive salary and commission structure.
  • Comprehensive benefits package including medical, dental, and vision coverage.
  • 401k Opportunity with Company Match
  • Opportunities for career growth and advancement within a rapidly growing company.
  • Ongoing training and professional development initiatives.
  • Fun and collaborative work environment with a focus on teamwork and innovation.

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