Insurance Client Support Specialist
1 week ago
We are seeking a dedicated individual to become a vital part of our exceptional customer service division in a full-time capacity. The Customer Service Representative will be tasked with delivering outstanding support to existing clients and potential customers, managing policy modification requests, maintaining comprehensive product knowledge, addressing customer inquiries, and identifying opportunities for additional sales.
Experience in the insurance sector is not a prerequisite.
Benefits Offered
Competitive Base Salary with Commission Structure
Flexible Work Hours
Comprehensive Health Coverage
Dental Care Plan
Vision Care Plan
Life Insurance Coverage
Disability Coverage
Parental Leave Benefits
Hands-on Training Provided
Monday to Friday Work Schedule
Opportunities for Career Advancement
Retirement Savings Plan
Evenings Off
Paid Time Off (PTO)
Key Responsibilities
- Manage customer policy modification requests efficiently.
- Approach each customer interaction as an opportunity for cross-selling and up-selling, including financial products.
- Follow up with clients to ensure satisfaction, address inquiries, encourage further sales, and resolve issues.
- Provide ongoing assistance to insurance clients as necessary.
Qualifications
- Demonstrate strong multi-tasking abilities, follow-through, and follow-up skills.
- Exhibit confidence as a self-starter who can work independently.
- Collaborate effectively with colleagues and contribute positively as a team player.
- Possess or be able to obtain a Property & Casualty insurance license.
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